Abhishek Dewan

Hi @sargan We have received your query on support@enpass.io and have responded to the same. To avoid duplication of efforts and confusion, we request you to please revert to the same. We appreciate your understanding in this case.

Hi Riza Thank you for sharing the requested details. While we look into this concern for you, please share the exact version of the OS as well.

Hi @krblaz Similar to Mac, the Microsoft Store version of Enpass for Windows (v6.5.0 or later) supports Full-time unlocking with Windows Hello. To enable this feature: The device must have a security processor, Trusted Platform Module (TPM) version 2.0, and it should be enabled. Enpass must have a Master Password set. Then you can enable Windows Hello in Enpass by going to Settings > Security > Quick Unlock. Please ensure that you are using the Microsoft store version of the Enpass app and not the website version.

Hi @MaxKraft Thank you for letting us know that the issue you were facing has been resolved. In case of any other queries/concern, feel free to create a new forum or contact us at support@enpass.io and we will be happy to help!

Hi @Tobl We appreciate your feedback, and I want to assure you that we have taken note of it. I have promptly shared your input with our development team to help us make future improvements. Your patience during this process is genuinely valued.

Hi @Matt R Kindly also share the version of the Enpass app along with the number of Vaults, Items and attachments.

Hi @MaxKraft Thank you for sharing the screenshot. Kindly share the version of the Enpass and OS as well and I will get this concern further checked for you.

Hi Riza Thank you for sharing the screenshot. Kindly share the version of the Enpass, OS, Enpass Extension and browser version as well and I will get this concern further checked for you.

Hi @Mokaraa I kindly ask you to please review my post from September 13th. Our development team is actively addressing the issues related to specific regex patterns, and as soon as a patch is available, I will promptly update this forum. Your patience is greatly appreciated during this time.

Hi @MaxKraft In addition to what @AnakinCaesar suggested, you can also refer to the steps in this link and ensure that you are not missing any crucial steps while installing the browser Extension. Also, I would suggest checking that you have the latest version of browser installed , re-configuring the extension, and reinstalling it from here. Moreover, the Enpass Extension is available for Desktop devices only. To learn about autofilling in the Android version of the app, please refer to this link.

Hi Riza Kindly share the version of the Enpass app, OS and Enpass Extension version you are using along with a screenshot if possible and I will gladly get this checked for you.

Hi @Haifeif Thank you for elaborating on the concern. Please try the below troubleshooting steps and share your findings with us - On the device on which you are facing this issue, create a manual backup of your Enpass data. Once done, erase the data from local that can be done from the main app settings → Advance settings → Choose erase everything. This will delete the existing data locally. Then, setup Enpass again from welcome screen, try connecting the sync with the required cloud and share your findings with us.

Hi @Welshdog Kindly refer to my post on this thread and ensure that the Mac AppStore version of the app is installed on the device. Also, do give the troubleshooting steps a try if the problem persists.

Hi @sharky I have taken note of your comments and shared them with our dedicated team for thorough feasibility checks and careful consideration . Your patience during this process is greatly appreciated. #SI-3474

Hi @KarlKaos Enpass can automatically detect login forms and fillable fields, and suggests the corresponding Items stored in Enpass to fill those fields. If in case the URL of the webpages are same, the app may provide multiple suggestions to autofill. In this situation, do give the suggestion shared by @AnakinCaesar a try. If the problem remains, kindly share the version of the Enpass app, OS, Enpass Extension and browser you are using and I'll get this investigated for you.

Hi @chucky888 In addition to what @AnakinCaesar suggested, you can also refer to this link to learn more about how to set up Wifi Sync. If you have any more queries/concerns, feel to to update this forum and I will be happy to assist you with it .

Hi @GwynBleidD We are aware of this concern and our development team is already working on fixing this bug. Once a patch for this issue is released, I will be sure to notify you on this forum. Your patience in the meantime is appreciated. #SI-3415

Hi @johnq @flyingbirds @johnq I have sent you a DM with instructions related to this concern. Kindly follow them and share your findings with me. @flyingbirds Please let me know the version of the Enpass app and OS you are using so I may assist you further with the appropriate steps.

Hi @Kepler10 As suggested by @AnakinCaesar, do give the mentioned settings a try. Moreover, depending on the device you are using, you can also refer to this link to know more about controlling auto-lock behavior in Enpass.

Hi @mP7 Thank you for sharing the requested details. I'm discussing this case with our dedicated team and will get back to you soon with an update.

Hi @Javierbarker Our development team is fully informed about this feature request. I'll make sure to keep you posted on any updates regarding its implementation in this forum. We appreciate your ongoing cooperation and support. #SI-2814

Hi @Haifeif It seems that you are using an older version of the Enpass app. Kindly update your Enpass app to the latest version 6.9.1 and share your findings. If the issue persists, please share the below details and I'll gladly get this checked for you - The version of the Enpass app and OS you are using. A screenshot of any error occurring would be helpful.

Hi @Tobl Following a meticulous analysis of the reported issue, I'd like to communicate our findings with you - To block the example URL "discussion.enpass.io": You can use the following regex pattern: discussion.enpass.io. This will block only the exact URL "discussion.enpass.io." To block all subdomains of "https://www.enpass.io/" , i.e, any.enpass.io, another.enpass.io, etc.: You can use the following regex pattern: *.enpass.io This will block all subdomains of "https://www.enpass.io/". To block nested paths under "https://www.enpass.io/" (e.g., "enpass.io/login/" or "enpass.io/signup/"): You can use the following regex pattern: enpass.io/** This will block any URL paths under "https://www.enpass.io/" including nested paths. However, we have identified certain issues with specific regex patterns, which are as follows: Patterns like "https://*.dev.domain.tld" with wildcard usage in this format Regex patterns such as "localhost/*" for blocking URLs under "localhost". Our dedicated team is now working on resolving this issue and these will be patched in a future update. Your patience in the meantime is greatly appreciated.

Hi @mP7 Please share the version of the Enpass app and OS you are using and I'll gladly get this checked for you.

Hi @bu11etpr00f Regarding the issue of disappearing tags, our development team is actively addressing this problem, and we are in the process of creating a patch to resolve it. We expect to release this patch in the near future.. As for the slowness in the Windows and the MacOS version of the app, please share the below details and I will gladly get this checked for you - The exact version of the Enpass app and OS you are using on both your devices. The total number of Items, Vaults, and attachments you have saved in the Enpass app. A short video showing the issue would be helpful (You can share the video with us at support@enpass.io and mention this forum) SI-3427