Amandeep Kumar

Enpass uses a secure communication protocol between the browser extension and the desktop application to ensure that any access request is legitimate and user-initiated. It is highly unusual for an app like Telegram to request access through Enpass, as such requests are typically reserved for browser extensions. Some applications might attempt to communicate with other applications, but rest assured, without explicit authorization from you via Enpass, no other application will gain access to your data. To assist you further, could you please provide more details about the specific circumstances when this dialog appeared? Additionally, you can enable logging in Enpass to capture detailed information about these requests, which might help us understand what triggered the prompt. Please let us know if you have any other questions or need further assistance. #SI-3950

To help us investigate the issue, please provide the following details: Enpass and OS version of your machine. Enpass extension version. If there is a specific URL where this issue is occurring. Share a screen recording of the issue, as it will help us better understand the problem.

I'll quickly ask the Technical Team to look into this and share their findings with you. I'll keep you updated on any developments. Enpass thanks you for your support and patience regarding this issue. #SI-3946

You're correct that the URL matching logic in Enpass currently distinguishes between different subdomains, such as example.com and www.example.com. This can sometimes lead to the creation of a new entry instead of adding the passkey to an existing one. Your feedback about treating subdomains as part of the same domain for passkey assignment is valuable, and I'll pass it along to our development team for consideration. SI-3947

To help us investigate the issue, please provide the following details: Enpass and OS version of your machine. Enpass extension version. If there is any other URL where this issue is occurring. Share a screen recording of the issue, as it will help us better understand the problem. Feel free to let me know if you have any specific details or questions you'd like to discuss.

To help us investigate the issue, please provide the following details: Enpass and OS version of your machine. Share a screen recording of the issue, as it will help us better understand the problem. Feel free to let me know if you have any specific details or questions you'd like to discuss.

To help us investigate the issue, please provide the following details: Enpass and OS version of your machine. Enpass extension version. If there is any other URL where this issue is occurring. Share a screen recording of the issue, as it will help us better understand the problem. Feel free to let me know if you have any specific details or questions you'd like to discuss.

Thank you for providing this feedback, and I have forwarded your request to our development team for consideration. If you have any more suggestions or questions, feel free to share. SI-3945

@alleycat Please share URL of credit union website.

We have released a fix for this issue in our beta version. Please check and update using the following link: Enpass Beta. Let us know if you continue to experience any problems.

We have released a fix for this issue in our beta version. Please check and update using the following link: Enpass Beta. Let us know if you continue to experience any problems.

Currently, Enpass does not provide a feature where the app can autofill in Chrome extensions or other popups on the screen. The autofill framework works within browser tabs but not in extensions.

I've reported this issue to the Enpass technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them. Thank you for your patience, and feel free to provide any additional feedback. #SI-3936

Thank you for sharing the details and your efforts in providing information. I've reported this issue to the Enpass technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them. #SI-3927

Thank you for sharing the details and your efforts in providing information. I've reported this issue to the Enpass technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them. Thank you for your patience, and feel free to provide any additional feedback. #SI-3925

Our development team is currently aware of this issue and they are working on identifying a fix. We apologize for any inconvenience this may have caused you, and we appreciate your patience and understanding as we work to fix this issue. #SI-1167

Hi @MrElectrifyer It appears that the same issue has been reported under the following link: To avoid duplication and streamline the troubleshooting process, we suggest replying on the original topic.

To troubleshoot the auto-filling issue you're experiencing, please follow these steps: 1. Ensure that all auto-filling methods in Enpass for Android are enabled. You can find these settings under Autofill on Android, Android Autofill Framework, Android Accessibility, and Enpass Keyboard. Try toggling them off and on again if they are already enabled. 2. Try removing the saved credentials for the webpage/app where the issue is occurring and then re-save them in Enpass. After re-saving, attempt to auto-fill again. 3. Create a manual backup of your vault data or set up synchronization and then reinstall the Enpass app. If the issue persists, please provide the following details for further investigation: - The version of the browser you are using. - Specify if the issue occurs on all webpages/apps or only on specific ones. If specific, please provide the names of those webpages/apps. Feel free to reach out if you need any further assistance or information. We're here to help!

To help us investigate the issue, please provide the following details: Enpass and OS version of your machine. Enpass extension version. If there is a specific URL where this issue is occurring. Share a screen recording of the issue, as it will help us better understand the problem. Feel free to let me know if you have any specific details or questions you'd like to discuss.

I suggest you try changing your network, as this might help resolve the issue. Connect your PC to a home network or any network other than your organization's, and then try activating your Enpass. Once activated, you should be able to use Enpass on any network without any issues.

Sorry for the inconvenience caused. I have raised the issue with the concerned team. For the time being, we have released the updated version of Enpass store version 6.11.2. Try downloading it from the link below: Enpass Latest version Please try it to see if this resolves the issue and share your feedback with us.

Certainly, we're here to assist you. To help us investigate the issue, please provide the following details: Enpass and OS version of your machine. Enpass extension version. If there is a specific URL where this issue is occurring. Share a screen recording of the issue, as it will help us better understand the problem. Feel free to let me know if you have any specific details or questions you'd like to discuss.

Hi @urbaneagle, Please share a detailed video recording of the issue you're experiencing with support@enpass.io. Our team will review the video and assist you with a proper resolution.

In our thorough investigation, we found that 904035 error is thrown due to SSL Handshake failure between server and client. Please try the below steps when setting up sync with WebDAV - Enable Bypass SSL certificate verification checkbox: For Mac - For iOS - If the issue still persists, please create a demo account for your WebDAV with mentioned certificate enabled and DM me the URL, username and password.

I've reported this issue to the Enpass technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them. #SI-3915