Anshu kumar

Hi @kraades,

Sorry to hear about your trouble. I would like to let you know, in order to use Enpass Browser extension, the main app must be running in background. The reason is that being an offline password manager, Enpass saves all your database locally on your device not on any server. Whenever you visit a login page and click Enpass browser extension for auto-filling, then the extension securely connects with Enpass app to fetch and auto-fill the details. For more details please have a look at our user manual link.

You can also make Enpass app running in the background by Enabling the option 'Minimize app to system tray' in Enpass General settings. For more details please have a look at user manual link.

 

Hi @Dennis,

Sorry to hear about your trouble. Actually, the latest version of Enpass is incompatible with OSX 10.7.5. So, you need to download the previous version of Enpass. 

Hi all,

Thanks for your suggestion. I have noted down your request.

Hi @cherish tota, 

As already mentioned,

On 7/7/2016 at 10:31 AM, Anshu kumar said:

Enpass supports fingerprint only in Samsung devices and devices that have Android Marshmallow Fingerprint API.

In your case (Lenovo vibe X3) doesn't provide appropriate APIs for the same, so we can't provide fingerprint integration. 

21 hours ago, XiteHosting said:

Hi,

I'm syncing to the webdav service of a self-hosted seafile server.

The strange thing is that it only happens some times when resuming from stand-by.

Well, that was a bug in 5.2.1 version. We have re-opened the bug and will investigate it.

Thanks for your cooperation.

Thank you so much for the video! @Matteo, It's really helpful for us. I have forwarded this issue to development team so they can take a look at the issue.

Thanks for your cooperation. 

Hi @XiteHosting, 

We apologize for the inconvenience. Can you please let me know which cloud sync are you using. so that we can investigate where the problem could be.

Sorry for the trouble, @Ian Gillingham. Please provide some details for further investigation.

1. What is your system configuration?
2. Which Enpass version are you running?
3. Which cloud sync are you using?
4. Are you using browser Extension?
5. What action did you performed, after which app started hanging?

Hi @klee,

Sorry to hear about your trouble. We have tested your issue in our lab with multiple devices, but unable to reproduce it. To investigate it further please provide some more details as.

1. On which Android device and Android version are you using?
2. Are you using two step verification in OneDrive?
3. Log into your OneDrive account and look for the Enpass folder there (should be one Enpass folder there). Now inside that folder, check for the sync_default.walletx for the number of copies it has (should be one).
4. Is your Date and Time settings set to Automatic on device ?
    

Hi @kLy

Sorry to hear about your trouble. Please let me know if you have tried restarting Safari and system?

Cheers!

Hi @CaptainBDSC,

Sorry to hear about your trouble in using Enpass on Chrome 64-bit. Actually this issue is not being caused by ESET but an another bug in Enpass Extension for 64-bit version of browsers on some systems. We are working on it and will release a fix soon (probably this week). Till then please bear with us.

Thanks!

Hi all,

Thanks for your suggestion. I think this could be very helpful. I have noted down and forwarded this request to development team. 

Cheers!

Hi @al3x4nder

Thanks for the suggestion. We always love to know what users are looking for in Enpass.

On 22/08/2016 at 6:47 AM, al3x4nder said:

• More options - really, users should customize what they want, and there will be less problems with convinience (for example, I want to disable password's strenght checker and timer);

 

Noted and added to roadmap.

On 22/08/2016 at 6:47 AM, al3x4nder said:

Two factor authorisation - maybe my password of 47 symbols is strong, but I don't think it's enough. 

 

Already being discussed here:

 

On 22/08/2016 at 6:47 AM, al3x4nder said:

Portable version - sometimes there's no time/ability to download Enpass and install it. Insert flash, launch app, login, remove flash, done.

Already being discussed here :

 

On 22/08/2016 at 6:47 AM, al3x4nder said:

Quick access - PIN/Windows Hello/N first or last symbols of password (lower defence quality, but it's a user's choice)

 

Already in development phase and being discussed here 

 

On 22/08/2016 at 6:47 AM, al3x4nder said:

More categories (Indentity, for example) and option to create user's presets (created, named, next time clicking "+" and choosing this preset). Also option to sort presets. (I can't agree that passport is only for journeys. Identity, Documents, etc)

 

Already in our roadmap.

 

On 22/08/2016 at 6:47 AM, al3x4nder said:

Web-version (Not necessary, but will be cool. Maybe in Pro only?)

 

Currently we don't have any plan.

On 22/08/2016 at 6:47 AM, al3x4nder said:

File storage. Secure notes is nice, but also there should be pics, docs, etc (pinned to login or stored independently(separete?))

Already in roadmap and being discussed here 

 

On 22/08/2016 at 6:47 AM, al3x4nder said:

More options for import (like SafeInCloud or 1Password can. Browsers are necessary, because most of password storing there. Also import from other's PManagers is incorrect, so my 200+ password get fields like "Field1" or they are unnamed. Not cool.)

 

We’ve been working hard to improve Enpass import capabilities, and currently we are working on improvement via Generic CSV, but it’s a big challenge for us to cover all of the password managers and their different data formats.

 

On 22/08/2016 at 6:47 AM, al3x4nder said:

Context menu integration (RMB > Paste login (for example. SafeInCloud has this opt.))

 

I have noted your request.

On 22/08/2016 at 6:47 AM, al3x4nder said:

Extension... browsing function is good, but popup* window would be better. Maybe like this - http://i.imgur.com/0yeJK70.png

 

Thanks for suggestion.

 

On 22/08/2016 at 6:47 AM, al3x4nder said:

Standalone browser extension (-defence, +mobility(portability?))

 

Not Possible, To know how Enpass browser works please have a look at user manual link

 

On 22/08/2016 at 6:47 AM, al3x4nder said:

• Trash (all deleted password storing there for N days, than removing, N - choosing in settings)

Noted in roadmap.

 

On 22/08/2016 at 6:47 AM, al3x4nder said:

Enpass Browser with autofill for Android/iOS/Windows Mobile (like Dashlane has)

 

Already available. For more details please have a look at user manual link for respective platform.

 

On 22/08/2016 at 6:47 AM, al3x4nder said:

Improve autofilling: some types - keyboard based (already exist, but need some functions - language change (not comfortable to write on language A, than change keyboard to Enpass with lang. B, login, change back)); pinned notification (LastPass), on-screen bubble (LastPass), one-off notifications to paste log/pass (like SafeInCloud)...

 

I have noted down your suggestion in our feature requests and we will discuss this feature in our next meeting.

 

On 22/08/2016 at 6:47 AM, al3x4nder said:

Two workplaces (or ability to launch two copies of Enpass) - easier sorting.

Multiple vault support is already in our roadmap and being discussed here 

 

Hi @zorglups,

I can understand how eagerly you are waiting for this feature. This feature has already been developed and will be rolled out in any of  coming releases in cycle. Thanks for your cooperation.

Cheers!

Hi @antp,

Thanks for your suggestion. I can't say when this will be implemented, but it will certainly be discussed in next meeting.

Cheers!

Hi @antp,

Thanks for your suggestion. I have noted down your request.

Hi @Matthew! Thank you for the screenshots. They will definitely be helpful in diagnosing the cause and I will keep you updated with the progress. 

Cheers!
 

Hi @menomena,

Thanks for writing in. Currently support for PIN code is there for only mobiles and coming soon for desktops. The same is already being discussed here

 

Cheers,

Hi @Bac,

Thanks for writing in. Currently Enpass supports import from the Password manager mentioned here. Please let me know from which password manager you are trying to import the data, so that we can help you in better way. 

Cheers!

Hi @Pete,

Thanks for writing in. UWP have the latest Windows 10 UI with Windows Hello support. 

On 13/08/2016 at 10:04 PM, Pete said:

Does it work with Edge when I get the anniversary update, or am I just missing something?

Cheers!

Hi @Colin Davidson,

It seems that you are facing the problem in unlocking using Windows Hello. For that please make sure you have Enabled Windows Hello from Enpass Settings. To do so please try these steps:

• Login into Enpass by entering the Master Password.
• Now go to Enpass Settings--> Security --> Enable Windows Hello. For more details please have a look at user manual link here.

Please let me know if it doesn't work after turning on Windows Hello with all possible details you could share.

Cheers!

Hi @Random,

First of all, Welcome to the Enpass Family! 

The same has been explained in our user manual link here. Hope this helps.

Cheers

Hi all, 

Sorry to hear about your trouble. Seems the issue is similar to being discussed in another topic here

If its same, please join that thread.

Cheers!

Thanks for the suggestion @Stuart Simon , noted and added to roadmap.

Sorry, It is not reproducing here in our labs. It seems everyone here is using production build. Microsoft has fixed a lot of internal crashing issues in insider builds. Anniversary update (production) is around the corner, which will be having these fixes. We would like to hear about the issue from you after that update.

@HenkeV8 your problem is seems unique, please send a email to support team and let us assist you to fix the issue.