Kashish

Hello @Peter T.,

Thanks for using Enpass.

We have received your request on our support portal with ticket ID - 106931. Please check your mail box for further communication and resolution of the issue.

Thanks.

Hello guys,

Thanks for using Enpass.

Our team has taken note of this issue and we are looking towards a resolution. 

Thanks.

Hello @Ivan Hofer,

Thanks for using Enpass. 

We have sent you a personal message, please reply.

Hello @K.YOSHINO,

Thanks for using Enpass.

Please share any error message you face while trying to update Enpass.

Thanks.

Hello @TREMOR,

Thanks for choosing Enpass.

We've considered your suggestions and forwarded them to the development team.

You can however, remove custom icons manually(one custom icon at a time). 

Thanks for your patience and co-operation.

Hello @loveworksdotcom,

Thanks for using Enpass and reporting this issue.

We've forwarded the issue to the concerned team for a fix. We'll let you know once there is a resolution for this.

Thanks for your patience and co-operation.

Hello @flittingstone,

Thanks for using Enpass.

It's annoying to see that auto-save feature is not working smoothly and we'll be happy to help!

While we are reproducing the issue at our end, we'd recommend you to try disabling "Adguard" temporarily and try re-entering the login information. Make sure that Enpass application is running in the background.

We'll let you know as soon as we have an update.

Thanks.

Hello @Comeylo,

Thanks for using Enpass.

Please try disabling finger-print for Enpass from app security settings and re-enable it later to check if this fixes the issue.

Thanks.

Hello @DPN,

Thanks for using Enpass.

Please note that editing webform mappings is in our roadmap for future releases.

Thanks.

Hello @misteurz,

Thanks for using Enpass.

Please note that currently we have no plans to support Opera touch. Meanwhile, you can use Enpass keyboard or other browsers that Enpass supports.

Thanks.

Hey @Stoneheach,

Thanks for using Enpass.

If you wish to exit Enpass completely, you can use "Ctrl+Q" key shortcut. This will close Enpass and won't minimize it.

Thanks.

Hello @atygert,

Please note that with the release of version 6, Enpass uses the App folder in Drive for synchronization which saves the data internally. It's hidden and can only be accessed by the app.
To view Enpass file, please follow these steps:

Open Google Drive in any browser --> Click on Setting icon --> Click on Settings --> Manage Apps --> Enpass

I hope this helps.

Hello @plinss,

12 hours ago, plinss said:

like edit the selected item, the selection changes back to the first item in the list

We understand that this issue surfaces when there are multiple search results.

12 hours ago, plinss said:

Ideally a selected item should remain selected as long as it's visible in the search results

We've forwarded this feature request to our concerned team. We appreciate your co-operation.

Thanks.

Hello @plinss,

Thanks for using Enpass.

We really appreciate you for posting this feature request. We've forwarded your suggestion to our dev team.

Thanks.

Hello @abhibeckert,

Thanks for using Enpass.

We highly appreciate your careful comparison of various app icons with Enpass. We've considered your suggestion and forwarded it to the concerned team.

Thanks.

Hello @Christian F,

Thanks for using Enpass.

Please note that the ability to add expiration date to passwords is available in Enpass. To add an expiration date to password of any item, click on 'Edit' option of item and then click on "Password"  to set "Expire after" days.

Additionally, showing notification of password expiry is already in our road-map for future releases.

Thanks

Hello @Domenico,

While disconnecting iCloud sync from Enpass, did you select the option "Also delete data from iCloud"?

Please confirm.

Thanks

On 8/12/2019 at 2:43 PM, Idoki said:

Any news on this?

Hello @Idoki,

We apologize for delay in communication.

Please note that this is a known bug and the fix for this is in our road-map for future releases. Meanwhile, you can right-click on the new tab page to invoke Enpass.

Thanks for your co-operation.

Hello @Jay Pi,

Thanks for your mail.

Please note that our development team is working on this. We'll communicate you about update once the Beta version is released.

We appreciate your patience.

Hello @Inkx,

Thanks for highlighting this.

We understand that the log-in is annoying, and we've considered this feature improvement in our roadmap for future releases.

Thanks.

On 8/15/2019 at 1:37 PM, RubenJ said:

I have the same problem! Very annoying. 

I use:

• macOS 10.14.6
• Safari 12.1.2 (14607.3.9)
• Enpass 6.1.3 (420)
• Enpass Safari Extension also 6.1.3

Is there already a solution for this problem?

Hello @RubenJ,

We regret the inconvenience.

Please share the issue details at support@enpass.io, we'll look into this.

Thanks.

Hello @Elliot,

We apologize for the inconvenience caused, however, this issue will be fixed in the latest update.

Thanks.

Hello @Simon92,

Apologies for the inconvenience. Please share the issue screenshot with us so we can look into this issue.

Thanks.

Hey users,

The issue with 'Windows Hello' has been addressed and will be fixed in the latest/upcoming update. We regret the inconvenience at present.

Thanks.

Hello @bogdanku,

Please log-in to your Dropbox account on Safari browser. Once successfully logged-in, try syncing Enpass using Dropbox.

If successfully authenticated, you'll be prompted on Dropbox to 'Allow access' to Enpass.

Please let us know if this helps. If the issue persists, please drop a mail to support@enpass.io