Tahreem

@qgvrt, Thank you for pointing this out. Please note, we do not currently support the auto-fill functionality on Brave browser. Apologies on that! We are currently working on fine tuning the Auto-fill issues in Android on all the apps and websites and we hope most issues related to auto-fill will be fixed in the upcoming updates. We (un)fortunately couldn't reproduce this with Android 8 and 9 at our end. We'll have to check the behaviour with Android 10.

@Etbron, If you have all the data intact in one of your devices: You can simply disconnect the sync across all your devices. Once done, please delete the synced files in the cloud service you are using. Now setup the sync once again on the device where all your data is and try to connect the same cloud service to the new device in which you were having an issue. Please let me know if this doesn't help.

@luye, The CPU usage might differ based on the Windows configuration you are using on your device. I have tried testing the app on my device and everything seems to be working alright. Please refer to the attached screenshot. We will still be monitoring this continuously on other devices and systems to see for any anomalies. I hope this helps!

@arturjo, If you wish to see all the items having similar tag, you can choose the tag from the sidebar menu and then select the concerned tag. However, I shall be sharing the feedback with the concerned team regarding creating clickable tags in the items.

@luye, Glad you like our product. Enpass is an offline password manager, however, it requires an internet connection in these scenarios: downloading website icons for items saved in vault. syncing data with cloud. while registering an account via email and fetching the account info from our server For the CPU usage, please note Enpass needs some memory allocation for the app to work properly. All the related apps need a memory of around 60 MB. If you are observing anything more than that, please let me know.

@char-iot, You could give a try to the built-in password generator in Enpass. It's likely inadequate though; in the ability to support some of above mentioned requirements. That being said, we'll take this forward from here to the rest of our team.

@jgw0, I believe the issue might be the file extension .htm; it should be .html. Although any browser would regard both as same; however, Enpass would probably neglect the .htm and will strictly allow an import of .html file. Try renaming the file and check the import.

@jgw0, Thanks for the lovely words. The Enpass app is entirely free for desktops. You have to simply register with a valid email to access all the features on desktops free of cost. You can then use the same email on remaining desktops to activate all features. Please note that the pricing here is for mobile devices in USD. Pricing varies based on the country you are living in.

@ki5678olr6tgk, In this case you can use the option "Save as Webform" which will let you save multiple form fields. The Save webform can be accessed by opening the website and then using the menu towards left in the Enpass browser extension. You can learn more about it here. If you still face any issues, please share the URL with us so that we can assist you better.

@Etbron, Please try creating a new vault with the same master password and then try syncing the data into the new vault from the cloud. Let me know if this doesn't help.

Hi @Oliver19xx, Please refer to the attached FAQ and if the issue persists revert to us. Thanks!

@Etbron, Make sure that you're using the same password with special attention to the letter-case and special characters. Also, are you trying to sync from the welcome screen or in Enpass after you've already created a new vault.

@Spooky, Please check your inbox for the resolution. We apologize for the late response.

Hi @hebusthib, This certainly makes for an addition in our catalogue of feature requests. We have noted this down and passed it on to the concerned team for further action. Thanks.

Hello @RASTPB, This is not a bug. Whenever sync is setup, Enpass looks for the logged in account of OneDrive via the browser. Since you have already a logged in account in the browser, Enpass directly takes the authorization and uses the same account. Thus in this case, we had asked you to logout first and then try again. I hope this helps to clarify.

Hello Enpassians, The issue has been resolved in the latest update. Please update the apps and let us know if the issue still persists. ☺

Hi @policeshootout, We are working on this and we will update you once we have a response.

Hello Enpassians, Thanks for the feedback. We have noted the same and have shared it with the concerned team. The feedback is appreciated.

Hello @Bowjest, Could you please share the screenshots of the same issue via email at support@enpass.io so that we can investigate the problem and assist you further? Thanks.

Hi @policeshootout, Thanks for the feedback. I have shared the same with the concerned team and they shall be working on this further.

Hi @JFS, We have tested the same functionality and it seems everything is working as expected. Pressing the cmd+w command closes the windows but the Enpass app remains in the menu bar. Could you please try restarting the device and let us know if you face any issues?

Hello @Schlaubi, The issue has already been reported. Our development team is working on this and it will hopefully be fixed in the future updates. The feedback is appreciated.

Hi @NYResilient, I apologize that the issue is taking more time than expected. Can you please retry by installing the latest Enpass app and browser extension version. You can install it from here. If the issue persists, then we need some more details so that our QA team can investigate what could be the possible reason for this problem: Chrome and Firefox browser versions Windows version Are you using any antivirus or firewall? Is there any antivirus or security related browser extension installed in your browser?

Hi @Matis, Thanks for the valuable feedback. It's been duly noted and shared with the development team for further consideration.

Hello @Lukasaz1999, Sometimes a simple restart of the system troubleshoots the issue. In case if that doesn't help, try the following steps: Open app and click Menu bar > File > Backup > Save it. Reinstall the app. Create a new database and enable sync. Check and let me know if you still encounter any problem.