Anshu kumar

Hi @nwinkler Glad to know that you like Enpass This issue has been fixed and will be available to you in the next update. Cheers!

Hi @nwinkler Thanks for reporting this issue and I really appreciate the step by step description, it will help us to diagnose the problem. I have penned down this issue and forwarded to the dev team so they can try to fix it asap. Till then please co-operate with us.

Hi @79stanger Thanks for writing in. Currently, Android O autofills only in third party apps except for the browser, however, Android O is in beta phase and we have kept a close eye on it. Meanwhile, you can use Enpass keyboard to autofill in the browser. Thanks for your understanding!

Hi @takimata Welcome to Enpass family! Thank you so much for your suggestion and detailed explanation. It's very desirable feature to be added to Enpass. However, Enpass saves all the newly saved items (added through Enpass extension) in Login category and we will definitely give a thought for tagging the newly added items as Auto-saved, making them easy to recognize. Cheers!

Hi @Rojma Thanks for writing in. Yes, on a device without TPM 2.0, Enpass requires a master password when the app is restarted/closed or device is rebooted. Not exactly! Having only the TPM 2.0 doesn't mean that Windows Hello will work full time. There is one another factor known as TPM Key attestation info which must be retrievable on your device using the Microsoft provided API. If both the conditions are met, then yes, you can always login without entering the master password. For more details, please have a look Cheers!

Hi @gom59 Thanks for the update. Noted and forwarded to the dev team. We have tested this issue in our lab with Chrome and Firefox browser and autofill works fine. So please let me know what is your preferred browser and which Enpass extension version are you using so that we can investigate where the problem could be.

Hi @Seb Sorry to say but at the moment I can't assure you any ETA but we will try to push the update soon. Cheers!

Hi @gom59 Thanks for bringing this to our notice. I have noted down these websites for the dev team, and hopefully autofill on these will be supported from next update. Cheers!

Hi guys, First of all, I would like to thank you all for trying out our beta version. We are really sorry that you had to go through some trouble. But the good news is that we have just rolled out another Beta update with the fixes, so please update to the latest beta version. Please note that Autofill via Android autofill framework is available only for Android 'O' devices updated to Preview 3. Thank you so much for sharing your feedback and detailed explanation is much appreciated. I have penned down your suggestion and we will consider it. Cheers!

Hi @Vapour Trail Oops! That's very strange. Generally, Enpass sync works fine even if 2FA is enabled. To get a better understanding of this issue, please let me know: While syncing, what error or message or code are you getting? Which Enpass version are you using on each device? Have you enabled 2FA via authenticator app or via phone? Thanks for your patience.

Hi @Mandrake Sorry to hear about the trouble you're facing. To get a closer look into this issue I'll be needing a little help from your side, so please perform these steps and share your feedback. Take a backup of your Enpass data and save it manually on the device. Go to Enpass Settings --> Advanced --> Erase Everything. NOTE: Before erasing everything make sure you have already taken a backup of your Enpass data. Now open Enpass and create an empty database and try using the password generator and import a database from Keepass and let me know if this works. Also please let me know are you facing the same problem on a stable version of Enpass too? Thanks for your co-operation.

Hi @spot1701 Thanks for pointing it out. I have noted down this issue and forwarded to the dev team and hopefully, it will be fixed in the next update. Cheers!

Hi @Seb Thanks for notifying us. Our dev team is working on it and update for 1Password import will be available to you in the next update. Till then I request you to please co-operate with us.

Hi @Stahlreck Thanks for reporting this issue. I have noted down this issue and forwarded to dev team to look into it. Till then I request you to please bear with us.

Hi @Martin Kurt Sorry to hear about your trouble. That's really strange. To get a more clear picture about the issue, we may require some further details. So please contact our support team at support@enpass.io with the details of your device (along with OS version) and Enpass version that you are using. If possible please share the screenshot. Thanks for your co-operation!

Hi @sdf, Sorry to hear about your trouble. Please share a screenshot, it will help in clearly understanding your problem and give a clear picture before further proceedings. Thanks for your co-operation!

Hi @qalisto Sorry to hear about your trouble. Please let me know what is the scale factor and screen resolution of your system and it would be a great help if you can share a screenshot so that we can spot the issue and help you resolve it. Cheers!

Hi @pex Thanks for writing in. I would like to share that if you are using Traditional Windows version ( downloaded from our website) then you can move items to one folder to other using drag and drop. In case if you are using UWP version (Downloaded from Windows store) then you have to follow these steps to move one item from one folder to other. Open the particular folder where you want to move the items. Tap the + sign. You will see various options to populate your folder with. You can add existing items, create sub-folder or create a new item and directly add that into the folder. If you want to add existing items, choose existing items. A list of all your existing items will be displayed. Simply select the items and tap Save. All the selected items will be added in the folder. Hope this helps!

Hi @Ekalb, These files does not possess any security threat/leak. They are very small in size and they can be reclaimed by system anytime, thats why they are in temporary folder.

Hi @bugbug77 We have tested this issue in our lab but were unable to reproduce it. For quick troubleshooting please try re-enabling Autofill services from Enpass settings. Also, please try to autofill using Enpass keyboard and let me if the problem still persists. Thanks for your co-operation!

Hi @ErnstB, Thanks for writing back. Yes, you can! For this, you have to configure sync with same Dropbox account on all devices. For more details regarding sync have a look at our user manual. It depends on the number of items and number of attachments in the Enpass. A typical Enpass database file size (without attachments) is less than 1MB. Hope this helps!

Hi @ErnstB Thanks for writing in. First of all, I would like to share that currently, iCloud sync is supported only in Apple Devices. So if you are using Enpass in other platforms (Windows 7 in your case) then please choose another available cloud options to sync. For more details please go through the given link. I'm afraid to say I don't understand completely what you actually want to say? Does it mean syncing Enpass data on iCloud without using WiFi? Then I'm sorry to say that's not possible. Yes, for more details please check out this FAQ. Yes, you can manually take the backup of Enpass data. So, to do so please Go to File --> Click on Backup. However, Enpass automatically takes regular backup of your data, please check out our user manual for more details. Hope this helps!

Hi @MikeR Thanks for your reply and sharing the feedback. I have noted down this issue and forwarded to the dev team so they can try to fix this issue asap.

Hi @bugbug77 Sorry to hear about your trouble. Please let me know on which website (also mention the URL) or app are you facing this problem and currently which Enpass version are you using so that we can investigate where the problem could be. Thanks for your co-operation!

Hi @Gatto Thanks for writing in. We're already aware of this issue and our dev team is looking into it. Thanks for your understanding!