Manish Chokwal

Hello @ZioSam, Thank you for reporting the presence of this issue. I have shared it all with the concerned team for further investigation. Your patience is highly appreciated here. SI-2471

Hello @INTRASERVER, Thank you for informing us about this issue, and I apologize for this unpleasant experience. It has been shared with the concerned team for further investigation. Your patience is highly appreciated here. Furthermore, I would like to inform you that a few financial/banking apps & URLs have their own security framework due to which Autofilling or fetching information from the main Enpass app fails. Could you please confirm if this error occurs on the same website using other browsers besides Firefox such as Chrome, Brave, etc.? SI-2571

Hello @ZioSam, Although I understand your concern regarding manually syncing your iOS/Android device, I would like to inform you that Enpass, an offline password manager, has this peculiar behavior. Nevertheless, your request for automatic syncing without opening the app has been shared with the concerned team for further consideration. Your patience is highly appreciated here. SI-2570

Hi @Mohammed Anzil, Welcome to the Enpass Community Forum. First of all we are so excited to know that you have opted for Enpass over other Password Managers. Yes, the cloud always contains a copy of the same encrypted data as your device. So first, a copy of your encrypted data is downloaded on your device, where it gets decrypted (locally) for real-time sync operation to merge changes. Afterward, it got encrypted again and uploaded back to the cloud. In a nutshell, your cloud works only as a storage medium. No cryptographic operation (encryption or decryption) is performed there. Instead, all such procedures are performed locally on your device, and your data never leaves your machine in unencrypted format. So somehow, if an attacker gains access to your Enpass data file, he finds it protected with your Master Password and thus making it unuseful for him. For more information about data security and help, please visit our website or send us a mail at support@enpass.io.

Hi @Dannyk2005, I wanted to share that we already have this feature, make sure to select the "field" option while searching. For example, let me share you a screenshot of my Enpass Windows version. #SI-2031

Hi @Buffy, I understand that you got an incorrect password error while syncing with the DropBox. First, please confirm if you are already using Enpass on other devices and have recently installed the app on this machine -> Created a new master password -> Then, while syncing with the Dropbox, got this error. If that's the case, I would suggest you perform the following steps: Either re-install the app or go to Enpass advanced settings -> Erase everything -> After erasure, the welcome screen will appear -> Select, restore from DropBox option. Let me know if that works.

Hello @Taggbricka, Welcome to the Enpass Community Forum. True, WiFi sync only works when the devices are connected to the same WiFi network. For better understanding, please visit our website.

Hello RMJM, Your requested feature has been shared with the concerned team for further consideration. Your patience is highly appreciated here. #SI-2553

Hello @SportingChap, I certainly understand your concern about not being able to sync your data with OneDrive across the devices. In order to resolve this issue, please perform the following steps and share the results: Take a manual backup of your data on all the devices. Disconnect the OneDrive sync from all your devices. Open OneDrive app/website → Go to App → Open Enpass folder → Select vault.enpassdbsync file → Rename it as oldvault.enpassbdsync. Reconnect the OneDrive sync on all the devices. If sync starts to work fine, you can delete the renamed old backup file from step 3. If it does not help, please help me with the following details so that we can investigate it further: Have you recently changed your master password? Make sure the date & time are the same across the devices. Let me know if you can access the OneDrive account and can see the Enpass folder there.

Hello @RMJM, Thank you for sharing the details. I have forwarded it all to the concerned team for further investigation. Your patience is highly appreciated here. #SI-2544

Hi @DenalB, Shortcuts can be created either with Ctrl or Alt so I would suggest you try shortcuts with "Alt+Key". Let me know if that helps.

Hello @WizMeister, Your requested feature has been shared with the concerned team for further consideration. Your patience is highly appreciated here. SI-2540

Hello @RMJM, I would like to share that we have tested it and found it working as expected. It would be extremely helpful if you can share the details of the Enpass version and iOS version so that we can investigate further.

Hello @Extrawdw and @DenalB, Thank you for writing to the Enpass Community Forums. Your request to add a drag & drop feature to fill in username/passwords into respective fields has been shared with the concerned team for further consideration. Your patience is highly appreciated here. #SI-2533

Hello @vidario, I am afraid we do not have an option to arrange them in order. I have noted it as a feature request and shared it with the concerned team for further consideration. Your patience is highly appreciated here. #SI-2532

Hello @Maarten, Our team has test it and found working as expected. Make sure you have enabled all the options from the Enpass Autofill setting specially "Autofill using Accessibility" (As shown in the picture below). Let me know if now it is working fine.

Hello @DenalB, I would like to share that we have been able to reproduce this issue and our team is working to fix it. Your patience is highly appreciated here.

Hello @playmobilmeister, Make sure the date & time must be the same on all the devices. Also, please disconnect the Google Drive sync from all the devices, and sync them again. Let me know if that helps.

Hello @DenalB, The reported issue has been forwarded to the concerned team for further investigation. Your patience is highly appreciated here. SI-2525

Hello @DenalB, Thank you for reporting the presence of this issue. I have shared it with the concerned team for further investigation. Your patience is highly appreciated here. SI-2524

Hello @Brandy, Welcome to the Enpass Community Forums. The feature request has been duly noted and shared with the concerned team for further consideration. Your patience is highly appreciated here. SI-2523

Hello @100 Watt Walrus, Thank you for reporting the presence of this issue. I have shared it with the concerned team for further investigation. Your patience is highly appreciated here. To get update notifications, make sure the option 'Beta Updates' is enabled from Enpass Advanced Settings. SI-2522

Hello @vidario, Welcome to the Enpass Community Forums. We are already aware of this issue and your concern has been shared with the dedicated team for further discussion. I will notify you as soon as I will get any updates. Your patience is highly appreciated here. #SI-2512

Hi @carstenhag, Thank you for reporting the presence of this issue and I appreciate your efforts in sharing all the details. I have shared it all with the concerned team for further investigation. Your patience is highly appreciated here. #SI-2513

Hi @halbot, I certainly understand your concern about autosave and autofill functionality on iOS with the Safari browser. About the autosave: Enpass autosave feature for iOS works partially on some apps/website however, we do have plans to improve this feature and it will be available in future versions. Hence, manually saving data is the only way if autosave does not work. About the autofill: I have shared the autofill issue on the given website with the concerned team to investigate it further. Your patience is highly appreciated here. In the meantime, please help us with the details of the Enpass version on iOS and Safari version. #SI-1142 #SI-2511