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Abhishek Dewan

Enpass team member
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Posts posted by Abhishek Dewan

  1. Hi @david

    When you autofill on the websites where 2FA is supported, the One-time code is automatically copied. You just need to paste the code in the 2FA field on the webpage. I would also suggest checking that you have the "Automatically copy and fill the One-Time code" enabled under your Enpass Settings -> Browser -> Autofill.

    image.png.38316f1cb3f22d1df82e0cedf56ceb4e.png

  2. Hi @JFS

    To assist you better with your query, please share the below details with me and I'll get this investigated for you -

    1. I'm curious what you mean by 'problems with webforms if the forms are sent by Enpass'. Could you please elaborate more?
    2. The version of the Enpass app (website or Store), OS, browser and Enpass Extension you are using.
    3. A screenshot of the error that is occurring and a short video showing this issue (with a dummy account) would be helpful.
    4. The URL of the web pages where you are experiencing this issue.
  3. Hi @Bustr

    I can certainly understand your disappointment in this case. In addition to valuing the feedback we receive from our users, We strive to improve our application and make it more user-friendly. As @Discordant suggested, you can view the item's password by clicking on the eye icon next to the password field when you are typing the password. Please refer to the below screenshot for reference -
    image.png.ab6e36d8cdfbb552a1414ecc805f4c0f.png

     

     

     

     

     

     

    If you are referring to making the master password visible on the lock screen, you will be pleased to know that it is already on our development roadmap, and we are checking its feasibility at this time to include it in future versions of Enpass. We appreciate your patience in the meantime.

    #SI-1905

  4. Hi @Asimov

    Welcome to the Enpass Forums.

    I will gladly assist you with your query. Please share the below details with me, and I'll get the issue you are facing investigated with the team -

    1. The version of the Enpass app (Website or Store) you are using.
    2. A screenshot of any error or a short video showing this issue would be helpful.
    3. Are you facing a similar issue on any other device as well?
  5. Hi @UdhayanithiG

    I can certainly understand your disappointment in this matter as there have not been any updates for the Enpass Android app past few months. With our commitment to providing excellent service, we are constantly seeking to improve the overall user experience by incorporating the feedback we receive from our users.

    You will also be glad to know that we are planning on updating the Enpass Android app very soon with improvements and features. Moreover, I have also shared your interest regarding support for keyboard autofill as feedback with the team. Enpass appreciates your patience and support in the meantime.

    #SI-1426

    • Like 1
  6. Hi @SophiaB

    Welcome to the Enpass Forums.

    You will be pleased to know that our development team is aware of the requested feature and is already working on it. Currently, the team is investigating the feasibility of the feature to implement it in future versions of Enpass. In addition, I have also shared your comments as feedback with them. Thank you for your patience in the meantime!

    #SI-2627

    • Thanks 1
  7. Hi @flyingbirds

    After thoroughly investigating the web page you mentioned (https://qpay.credimax.com.bh/), it appears that this webpage does not have a password type field. Thus, Enpass is unable to display the 'Save as Webform' option in the Extension menu and auto-fill on this website.

    Our team has taken note of this behavior, and we are currently working on a workaround to address this issue. We appreciate your patience during this time.

    #SI-2617

    • Thanks 1
  8. Hi @Gerhard

    I completely understand your concern and let me quickly help you with this. When you get the prompt to save the password, you can save that password. In case that password is not accepted on the web page, you can re-enter another password, and Enpass will again prompt you to save/update.

    image.png.6e103521951d756d83325f64152a8525.png

    Now, after you have updated the password of an item and you wish to view the password change history of that item, right-click on the field’s value from the details screen → Click on the History.

    image.png.d44081d2fcb8e5b7be9687aa0dc29cd5.png
     

    Moreover, depending on the web page, you can also customize the recommended password from the password generator screen. For reference, please see the attached screenshot -

    image.png.ed68485d0d6de02fecfcc1ee9366ee0f.png

    • Like 1
    • Thanks 1
  9. Hi @Nathanael

    Thank you for the details.

    Having thoroughly investigated the behavior you reported with the team, it appears to be a problem with the Firefox Android application. We've also notified Firefox about this problem. We appreciate your understanding in this matter as we work with the Firefox team to resolve this issue.

  10. Hi @Nathanael

    I appreciate you sharing the video of the concern.

    To investigate the issue you are experiencing further, I'll require some additional information. Let me know the following details and I'll have this checked for you -

    1. What version of Enpass, OS, and browser you are using on the devices where you are experiencing this problem.
    2. When using Firefox, do you observe this behavior on all websites? Also, if there are any specific web pages, please share their URLs.
  11. Hi @100 Watt Walrus

    For quick troubleshooting purposes, please try the below steps and let me know if they help -

    1. Remove the item you have saved in your Enpass app for the web page on which you face this issue.
    2. Then, enter your credentials on the login page of these same website. Upon entering your details, you will see the option 'Add to Enpass' (please refer to the attached image). Click it, and the information will be saved to Enpass.
      image.png.7dc4f9141e58486eb566ff7a8c9227ae.png
    3. Try autofilling again on the same web page , and let me know if it works for you.
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