Abhishek Dewan

Hi @compoundbow83

We have recently released Enpass app version 6.8.3. Kindly update your Enpass app to the latest version and then share your findings with me.

Hi @kwitsi

Welcome to the Enpass Forums.

I will gladly assist you with your concern. Could you please confirm if by 'validating', you mean validating your license by registering or does the app crash every time you try to synchronize via your Webdav server?

If the app is crashing during the synchronization process, if possible, could you please create a Demo account of your Webdav and DM me its username, password and URL? That will help us immensely in reproducing this issue on our end.

Hi @Alx

We were able to reproduce the bug on our end, due to which this issue is occurring. Our development team is now working on resolving it as a priority. Moreover, soon a patch addressing this issue will be released for the future Enpass versions. Your kind patience and cooperation in the meantime are appreciated.

Hi @MOM20xx

We were able to reproduce the bug on our end, due to which this issue is occurring. Our dedicated development team is now working on fixing it, and it will be resolved in future updates. Your patience in the interim is appreciated.

Hi @Brian185

I can certainly understand your disappointment in this matter. Our dedicated team is working on resolving the rest of the issues which you reported, and soon a patch addressing those concerns will be released. Being a customer-eccentric organization, it is never our intention to inconvenience our users like that. Your cooperation, while we work on rolling out the rest of the fixes, is greatly appreciated.

Hi @disappointed

I can see that you have created a separate forum for the concern you are facing. Kindly follow the same forum for updates on the issue. Your kind understanding is appreciated in this matter.

Hi @fabwal

Thank you for sharing the details.

We were able to reproduce the bug on our end, due to which this issue is occurring. Our development team is now working on resolving it as a priority. Moreover, soon a patch addressing this issue will be released for the future Enpass versions.

In the meantime, as a work around, you can follow the below steps -

1. Connect with Webdav.

2. Use https://www.advibe.de/remote.php/webdav/  as the URL field

Also for any Nextcloud URL, you can append /remote.php/webdav/ to connect it using Webdav.

#SI-3123

Hi @Rojma

I completely understand your point and have forwarded your comment as feedback so our development team may consider it for future Enpass versions. Your patience in the meantime is appreciated.

#SI-2448

Hi @Alx

I can certainly understand your disappointment in this matter, and I appreciate you sharing the feedback with me that you are still facing this issue even after updating to the latest ver 6.8.3. Moreover, I have notified our testing team to thoroughly analyze the issue once again in order to get to the root of this concern. We appreciate your patience in the meantime and apologize for any inconvenience caused to you in this matter.

Also, if you are facing a similar issue @David Jameson, kindly DM me the details of the WebDav demo account, its login id, password and the URL. I'll then have this further investigated for you.

#SI-3120

Hi @RobATX

Thanks for letting us know that the issue you were facing has been resolved! In case of further concerns/queries, you can always contact us at support@enpass.io, and our team will be happy to assist you

Hi @fabwal

Welcome to the Enpass Forums.

For troubleshooting purposes, please create a manual backup of your data on your Enpass iPhone, reinstall the app and share your findings with me. If the issue persists, please create a demo account of your NextCloud and DM me its login id, password and URL. I'll then have this concern thoroughly investigated for you.

Hi @MOM20xx

Thank you for letting us know about the presence of a bug in the latest 6.8.3 version and for sharing the details.

I have forwarded this concern for further testing to our dedicated testing team and will get back to you soon with an update. Your patience in the meantime is appreciated.

#SI-3118

Hi @Rojma

With the recent Enpass update (ver 6.8.3), our built-in Password Generator now checks if a website has specific password requirements before generating password suggestions. This operation is performed automatically by our app, and according to the requirements of the webpage, the password is suggested to the user.

Moreover, you can also check if the generated password is as per the requirements of the webpage by -

1. Selecting 'Controls' option when a password is generated.
   
2. A message will inform the user that the generated password is according to the requirements of the webpage.
   

Hi @Brukasmj

Welcome to the Enpass Forums.

Adding to what @Ivarson said, for security reasons we also recommend keeping your Items segregated and ensuring that all of your Items have a unique and strong password. Keeping a different password for your Items greatly enhances the security of your logins, as weak and stolen passwords are the main causes of data breaches. Even strong passwords become vulnerable if they are reused for multiple accounts.

We also have a very handy Password generator tool built into our app, which you can utilize for creating strong and unique passwords for all your Items! Please refer to this link to know more about using the Password generator.

Hi @Punk Funk

The Primary vault is the first main vault that is automatically created when you install the Enpass app and it cannot be deleted separately (without uninstalling the main app). To remedy this situation, please ensure that the data of the Enpass app on your PC is up to date and synchronized via your OneDrive account.

After that, simply reinstall the Enpass app on your Android device and on the welcome screen of the Enpass application on your handset, choose to Restore Existing -> Cloud account to which you synced the details above → Enter Vault password → Continue. All the passwords will be synced to your handset.

Hi @CHLe

We are looking into the concern reported by you but require some additional information to proceed further with the investigation. Could you please confirm the Webdav server you are using? Your co-operation in this matter is appreciated.

Hi @Ivarson

I certainly understand that it is taking us a while to fix the reported issue. Unfortunately, I am unable to share an ETA for this issue. Rest assured that we are working on a solution, and I have also shared your comments with our development team as feedback. Your patience in the interim is appreciated.

Hi @Ivarson

Our development team is aware of the reported issue, and they are working on a patch to fix it. Unfortunately, I will be unable to share any ETA for the same at the moment. Your kind patience and cooperation in the meantime are appreciated.

#SI-2854

Hi @Passer

We were able to reproduce the bug on our end, due to which this issue is occurring. Our dedicated development team is now working on fixing it, and a patch addressing this issue will be released for future Enpass versions. We appreciate your co-operation and support in the interim.

Hi @CHLe

Thank you for sharing the details.

I have forwarded this concern for further testing to our dedicated team and will get back to you soon with an update. Your patience in the meantime is appreciated.

#SI-3106

Hi @CHLe

To assist you better with your query, please share the below details with me and I'll have this investigated for you -

1. The version of the Enpass app you are using on your iOS device.
2. The total number of Items and attachments you have added in the vaults.

@Passer

Thank you for sharing the details.

I have forwarded this concern to our testing team and will get back to you soon with an update. Your patience in the meantime is appreciated.

#SI-3103

Hi @Markus Federleicht

Welcome to the Enpass Forums.

For troubleshooting purposes, please create a manual backup of your Enpass data and then reinstall the app. If the issue persists, kindly share/DM me the below details and I'll have this further investigated for you -

1. The version of the OS you are using on your iPhone.
2. If possible, please create a demo account of your WebDav and share its login-id and password along with the URL

Moreover, soon we will be launching Enpass stable build ver 6.8.3 for Android and iOS as well.

Hi @Ian

To maintain the smooth functioning of the Enpass Extension and a seamless auto-filling experience, the “Payment Methods” in the Chrome browser is handled by Enpass Extension. As Enpass safely secures your passwords, login information, documents, payment methods etc, Google’s password manager will hinder the auto-filling process, which will impact the overall user experience with our application.

Moreover, Enpass extension controls the mentioned behavior when you have enabled “Set as default” from extension settings. Firstly you can fill payments from the Enpass extension by first adding them in Enpass. Secondly, if you want to fill through chrome saved payments and think Enpass is blocking it, you can disable “Set as Default”. However, we don’t recommend this workaround as if enabled, then the chrome popup and Enpass inline menu will get displayed where the chrome popup will always be on top of the inline menu.

Hi @Passer

For troubleshooting purposes, please create a manual backup/set up synchronization for your Enpass data and then reinstall the app. If the issue persists, kindly share the below details with me and I'll have this investigated for you -

1. The version of the Enpass app and OS you are using.
2. A screenshot of any error occurring would be helpful.