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Posts
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Joined
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Days Won
51
Everything posted by Garima Singh
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OTP - 2FA Codes not accepted after setup succesfully
Garima Singh replied to Pomtiedom's topic in Windows PC
Hey @Pomtiedom Glad to know that the issue has been resolved. Thanks for notifying. -
Hey @kollaesch Thanks for notifying us. Glad to know that the issue has been resolved.
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Windows Hello doesn't work on system boot, must restart Enpass
Garima Singh replied to PGTipz's topic in Windows 10 (Store)
Hey @BSoD38 Apologies for the trouble. Our team has fixed the Windows Hello unlocking issue in the next update of Enpass. Stay tuned for the same and share your feedback. Thanks! -
Hey @MiszterX Welcome to the forum! We have shared it with the team to look into this. I will get back to you once I get any update.
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Hey @geier22 Thanks for writing in. Please follow the below steps and let us know if this is not helpful- Please take the backup of your Enpass data manually and save it locally on the same device. Now go to /home/username/.config/sinew.in/Enpass.conf Delete the file Enpass.conf After restarting Enpass your backup location set to default automatically.
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Hey @MoonRaven We have given an option to dismiss the red alert of data breach in the last update of Enpass. Please let us know if the screen you shared is opened automatically or the you have revoked it along with the Enpass version you using on the same device?
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Hey @Inchmahome151 Thanks for clarifying on the same. You can add more security questions and answer by adding field in the the same item. Once added, please change the field name as per your choice by editing the field name and enable the field as sensitive so that the details gets hide in the bullet form. Let me know if you have any queries.
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Hey @Anthony Thanks for sharing this suggestion. This would be much easier if you create a secondary vault on your device and share the particular vault with your wife, so that she can access the same vault and the info on her own device. In this case, even if you make any changes in the item details of the shared vault, the same will get synced on her device. However, we have noted your suggestion and shared it with the team for further consideration. Thanks!
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Hey @woelfchen Thank you for reaching out about this along with a brief description of how we can make this possible. I've shared your interest to add this functionality of unlocking Enpass app on desktop using the bio-metrics of mobile device with my development team so that they can factor it into their strategy.
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Hey @astrajmaik Thanks for writing in. To select the sync path, please set-up sync with WebDAV rather than selecting Next-cloud as your sync option. Let me know if you have any queries.
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Hey @MarkMark We regret the inconvenience. This issue has been identified, which was introduced in the app due to some error in the translation with the Italian language and it has been notified to the team for a fix. Meanwhile, you can use change the language of Enpass in English by using the below steps- Open Enpass > Settings > Advanced > Language > Select the language(English) and restart Enpass. Thanks!
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Hey @Prodigy.NL While testing, we found that if Android Auto-fill and Auto-fill using Accessibility service is enabled then Enpass auto-fill popup doesn't appear to auto-fill in the Kiwi browser. Could you please check if you can auto-fill in the Kiwi browser by only enabling the Auto-fill using Accessibility service. Meanwhile, we have highlighted the issue with the team. Thanks!
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Autofill issue with Bank of America Mobile Android App
Garima Singh replied to paulsiu's topic in Android
Hey @paulsiu Thanks for writing back. Your input has been shared with the team and they we'll work to fix this issue. -
Hey @Mariusz We really understand how frustrating to see some features not working as it should be. We are improvising the app and all the above issues have been noted and will be fixed in future builds. Please bear with us a little more. We are already aware of this issue on macOS where Enpass password list shows empty and our team has fixed this in the next update of Enpass app. Hopefully, it will be available within this week. Stay tuned for the same and share your feedback. Thanks!
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Error connecting to the Chrome extension
Garima Singh replied to Spooky's topic in Autofilling and Desktop Browser Extensions
Hey @job1966 It seems that the brave browser has rolled out an update(v1.21.74), which fixed this issue. Thanks! -
Hey @KurtB Thanks for writing to us. Please have a look at this FAQ for quick troubleshooting and revert to us if the issue still persists.
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Hey @dan45, @Juan V., @Javier, @Benny800, @acyclovir & @BSoD38 We regret the inconvenience. Brave browser has recently updated to latest version (v1.21.74) in which the issue is fixed. Kindly check the issue on the latest version of Brave and share your feedback. @PedroJorge & @Nathanael Thanks for notifying that the issue has been resolved with the latest update.
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Hey @Prodigy.NL Welcome to the forum! I'm sorry to say that going back to the previous version of Enpass on Android device is not possible. However, I have noted your issue with the Kiwi browser and shared it with the team. Will let you know once we have any update. Thanks!
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error message when Win is started
Garima Singh replied to not_always_the_newest's topic in Windows 10 (Store)
Hey @Bleeddragon Thanks for writing in. The difference between the website version and the store version is that the website version of Enpass allows you to change the data location of the Enpass app, which is not possible with the store version of the Enpass app. Another difference is that with store version of Enpass, you will be able to use full-time windows hello or Touch ID feature, which is not possible with website version of Enpass. -
How to re-enable 2FA banner for a specific item?
Garima Singh replied to EightBitWhit's topic in Windows 10 (Store)
Hey @EightBitWhit Welcome to the forum! Yes. To do so, please go to the edit page of the item -> Tap on the QR button in One-time password field. Thanks! -
Hey @kingfisher We understand the problem that you have been facing with this on macOS. Please rest assured that the fixed version of Enpass will be available very soon. Thanks!
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Hey @Olivier LC We understand the problem that you have been facing with this. Please rest assured that the fixed version of Enpass will be available very soon. Thanks!
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Forgot password so uninstall then reinstall: no help
Garima Singh replied to RichieG's topic in Linux
Hey @RichieG Thanks for writing in. If you have forgot the master password and wants to start with Enpass as a new user, please refer to this FAQ and let us know if you have any queries. Thanks!