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Garima Singh

Enpass team member
  • Posts

    1588
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  • Days Won

    52

Everything posted by Garima Singh

  1. Hey @red5goahead Thanks for using Enpass and writing to us. We really appreciate you for exploring the app and sharing these inputs. The same has been noted. Thanks!
  2. Hey @DocSnyd3r We acknowledge your feedback and apologies for this. I have reverted you regarding this issue on your other forum post. Thanks!
  3. Hey @Chrism Welcome to the forum! Currently, export/import feature is not available on mobile phones, however, the same feature request is already noted. You can import the csv file using any laptop/desktop. To do so, please have a look at the user manual to know the steps involved in importing the data. Hope this helps!
  4. Hey @klahcs Thanks for sharing it. We have found the problem and are now planning for the fix of it. Meanwhile, please co-operate with us and stay tuned for the future updates of Enpass. Thanks!
  5. Hey @AustinGreyson Thanks for the patience. Please confirm if you have checked the auto-fill functionality is working or not by disabling and enabling auto-fill option of Enpass on the same device? If yes, it would be great if can share the name of the website and app to narrow down the issue if present. Also, what option you are using to auto-fill, is it accessibility or framework or both? Thanks for the co-operation.
  6. Hey @sfatula Welcome to the forum! The discount of 60% on subscription plans is applicable on half-yearly/yearly subscription plans. Apart from this, we are giving 30% discount on lifetime license of Enpass. Let me know if you have any queries.
  7. Hey @fwt Welcome to the forum! For quick troubleshooting disconnects the sync from all the devices and reconnect again. If the problem persists, please share the demo account of your WebDAV to us via mail on support@enpass.io along with this forum link, so that we can investigate where the problem could be. Thanks for your co-operation.
  8. Hey @klahcs Sorry for the trouble. Please share the device OS on which you are having this issue so that we can test this. Thanks!
  9. Hey @gdiffey@gmail.com Welcome to the forum! We really appreciate you your exploring the app and sharing this. The same has been noted and shared with the team members. Thanks!
  10. Hey @Mariusz Thanks for writing in. Please share the Enpass version you using along with the screenshot of Enpass General Settings so that we can investigate it further.
  11. Hey @Sundelor Thanks for writing in. We appreciate your suggestion and noted this request.
  12. Hey @scharc Thanks for the patience. We have created a fresh installation of Linux Mint 20.04, encrypted with LVM. Installed enpass and were able to change enpass data location successfully. Let us know if you are using some different way to install or encrypt their installation?
  13. Hey @Foad Kordnezhad Welcome to the forum! Could you please share the below details to diagnose the issue: Device and OS version you are using? The number of item Enpass contains? Vault is synced to any cloud? If yes, which cloud? Thanks!
  14. Hey @rajputaman04 Welcome to the forum! Please let us know the device on which you are trying to change the folder name? Also, share a screenshot of the the folder which you wish to rename. Thanks!
  15. Hey @BerndD Apologies for the trouble. We are looking into this issue. Your co-operation will be highly appreciated.
  16. Hey @sxc4567 Thanks for writing back. I have shared your inputs with my team, it will be helpful to analyze the issue.
  17. Hey @MarcSupilami Welcome to the forum! Correct pixel size depends on the display screen and the device you using. Thanks!
  18. Hey @jakejohn & @PASHKA Sorry for the delayed response. Thanks for sharing your inputs. We'll look into this issue at our end and keep you posted on further developments.
  19. Hey @dcylyj Sorry for the trouble. We have taken note of this, and our team is now analyzing into the issue. Meanwhile, please let us know which Enpass version are you using so we can further investigate. Also, a video of the issue if possible would be great. Thanks!
  20. Hey @mries1 Welcome to the forum and thanks for writing in. Currently, qt doesn't support Apple Silicon (ARM64) and we don't have any plan to do so yet. However, I have noted your request and also would like to share that Enpass works with Rosetta. Thanks.
  21. Hey @PAPA-MM Welcome to the forum! Did you try to resolve this using the steps given in the above FAQ article? If yes and it doesn't help, let us know the Enpass version and device OS version on which you are having this issue?
  22. Hey @dmedich Welcome to the forum and thanks for sharing these inputs. The details has been shared with the team to look into this issue. Please co-operate with us.
  23. Hey @vampyren Thanks for sharing the required inputs. We'll look into this issue at our end and keep you posted on further developments.
  24. Hey @manolo4711 & @spn Thanks for writing in and sharing your views. To unlock Enpass using Apple-watch is already in our to-do list and will be available with the future version of Enpass. Please co-operate with us for the time-being. Thanks!
  25. Hey @dustbunnythumper Welcome to the forum and thanks for writing in. We have received your request on our support email with Ticket ID ECS-16737 and our team has reverted you there. To prevent duplication of efforts, please revert on the same. Thanks.
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