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Posts
1588 -
Joined
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Days Won
52
Everything posted by Garima Singh
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Hey @maxgro Thanks for writing to us. We really appreciate you for exploring the app and giving time to share this valuable suggestion. The suggestion has been noted and forwarded to the team. Thanks!
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Enpass window remains visible after automatic program start
Garima Singh replied to SVM's topic in Windows PC
Hey @SVM Sorry for the trouble you had. Could you please confirm if you enabled both the options 'Open Automatically at system startup' and 'Minimize app to system tray' in the Enpass General settings? You should enable 'Minimize app to system tray' option and compare results. -
Hey @Mariusz Thanks for sharing your feedback on this latest version. We'll look into this issue at our end once again. Your co-operation will be highly appreciated.
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Hey @kbz1960 Welcome to the forum! Make sure the update is successful. If the update is fine, try reinstalling Enpass from the store. Make sure you have the back up of your data.
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Cannot enter a field in the Generate Password function
Garima Singh replied to bestpika's topic in Windows PC
Hey @bestpika Thanks for writing in. That particular field is to include or exclude any certain symbol in the password. Please share the symbols which you are trying to enter in those fields so that we can help you better. -
Hey @eiram Welcome to the forum! To unlock Enpass all features on macOS, please register on Enpass with an e-mail. To do so, follow the below steps- Open Enpass --> Click on ‘Settings’ --> Click on ‘Account/Trial user, not registered (1st option of the settings)' ---> Click on the email account and use an email account to register with Enpass and follow the instructions. Thanks!
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bug Password audit - identical
Garima Singh replied to xarekate's topic in Enpass Support & Troubleshooting
Hey @TREMOR Thanks for sharing your feedback on the Windows platform. Our team has fixed this issue in the v6.5.2 release of Enpass for Android platform which will be releasing soon. Please wait for the same version to be released and then share your findings with us. Thanks! -
Hey @nerf Welcome to the forum. Glad to know that you have managed to fix the problem. Thanks!
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Hey @Karsten.74 Thanks for notifying and glad to know that the problem has been resolved.
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Enpass 6.5.0 more stable but crashes still (FINALLY fixed in 6.6.0.761)
Garima Singh replied to sxc4567's topic in Linux
Hey @sxc4567 Thanks for sharing the required details. We are looking into it and we are constantly fixing the crashes in every update. -
Hey @oliwor Apologies for the same. The WebDAV forum had been accidentally locked. We have now unlocked it.
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Hey @Juliano Thanks for notifying us and we are glad to know that the issue has been resolved. Thanks for the co-operation.
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Hey @remd Thanks for letting us know. Glad to know that the issue has been resolved.
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Hey @Jim Brooks Thanks for notifying us. Glad to know that the issue has been resolved.
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UPDATE We have recently released an updated version of Enpass for the Linux platforms that has a fix for the problem. We would like all to share a feedback and confirm if the problem resolves in the latest update. Thanks for the co-operation.
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Update We have recently released an update for the Linux platform that has a fix for this issue. Could you please update the app to the latest version and share the results? Thanks for the co-operation.
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Persistent crashes - stock Ubuntu 20.04 (and 19.10)
Garima Singh replied to sxc4567's topic in Linux
Hi @sxc4567, We've released an updated version of Enpass for Linux platform in which we have fixed this issue. Could you check that the issue is resolved. We'd love to have your feedback. Thanks for the co-operation. -
Hi @Fair-Monkey, We've released an updated version of Enpass for Linux platform (v 6.5.0) that has a fix for this issue. Could you please update the app to the latest version and let us know if the problem resolves in the latest update? Thanks for the co-operation.
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Hi @Juliano & @Gwen Prill& @oliwor @Mathijs We have recently released an updated version of Enpass for the Linux platform. It is version 6.5.0. Could you confirm if the new version resolves this issue? Thanks for the co-operation.
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Hi @SR68503 & @woodyb12, We've released an updated version of Enpass for Linux platform in which we have fixed this issue. Could you please update the app to the latest version and let us know if you're still encountering the same issue with the app? Thanks for the co-operation.
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Hey @Karsten.74, We've released an updated version of Enpass for Linux platform in which we have fixed this issue. Could you please update the app to the latest version and check. We'd love to have your feedback. Thanks for the co-operation.
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Hey @Moex Thanks for sharing your inputs. I have shared the info provided by you to the team. Also, I would like to share that for security reasons, your iCloud session expires periodically. To avoid this, please refer to this link to see the FAQ. Thanks.
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Hey @daver58 Thanks for sharing the details. We'll look into this issue at our end and keep you posted on further developments. Thanks for the co-operation.
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Enpass stopped syncing with OneDrive due to bad master password?
Garima Singh replied to Rojma's topic in Cloud Sync
Hey @Nic We are extremely sorry for the trouble you have been facing from a long time. Please follow the below steps to restore: Take a manual backup of all the Enpass data on all the devices. Disconnect the sync that are synced with one-drive on all devices. Remove all the Enpass folders from the One-Drive account. Login to the site using this link with the same Microsoft account and delete all the permissions for Enpass. Re-set up the sync with One-drive on all the devices and check. If the issue persists, please let us know. Thanks for the co-operation.