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Everything posted by Kashish

  1. Hey I like the idea of Enpass supporting Brave browser on Android and see the value of implementing the same with such a vast user's demand. All I can assure of right now is that I'll take this forward from here to the concerned team for consideration.
  2. Hey @Deftoned762 Please run these commands from the terminal and check if Enpass connects with extension: sudo update-desktop-database sudo update-mime-database /usr/share/mime
  3. @S87, @lammoth We've already reproduced the issue with Ethernet on our Chromebooks. There's a bug with our Chromebook release. Our team is meanwhile looking for a solution to this! We'll keep this space updated as and when we have a feedback from the dev.
  4. @stieve, We need to be clear with Restoring from Dropbox. Are you using the cloud sync or are you downloading the vault sync file from Dropbox and then restoring it as a backup file in Enpass? The latter one is not a possibility, moreover, are you trying to restore the data from the Welcome screen of Enpass or within an existing vault? If it's possible for you, please share a screenshot of the error you face while entering the password.
  5. Hey @MichaelS, Thanks for sharing the details; we've cascaded the same for testing. Could you also please confirm whether you were using any cloud to sync the Enpass data before facing this issue? And, does Enpass demonstrate this behaviour with mobile cellular data or WiFi or both?
  6. Hello @KateDun Welcome to Enpass forums! Sad to learn the issue with your Mac . I suggest you contact with official Apple Mac support for help on that. If you need any help with Enpass, you could let us know.
  7. Hey @iPearl, Nice to note that you now have access to the complimentary subscription. Write us with your query at support@enpass.io and we'll help you out.
  8. Hello @totkeks, I appreciate you sharing this and posting it over the forums. I've forwarded this to our dev team for further thoughts and inputs. If we have a plan for this, I'll update it.
  9. Hey @lstocky, Thanks for sharing the details over email. We'll look into it and help you with the resolution.
  10. Hey @ttmcmurry, I really like the idea and appreciate the feedback. I can’t make any promises, on whether this gets implemented other than to say that I’ll bring it up with the rest of the team for further consideration. Thanks.
  11. Kashish


    Hey @jgw0, Enpass is an offline password manager and doesn't need an active internet connection to add or save items until and unless you're using a cloud to sync or while auto-filling items over web. Even in that scenario, there's no issue with using Enpass on a VPN.
  12. Kashish

    reply notifications

    Hello @jgw0, You can Follow the forum topic you're interested in. You can locate this option towards the upper right just above the Reply button. Thanks.
  13. Hello @stieve, Welcome to the forums! We regret the inconvenience with the master password. Make sure that you're careful with the case of the letters while entering the password. Also, try copy-pasting the master password using a text-editor into Enpass. This will help validate the special characters(if any) in the password. Thanks.
  14. Hey @PeterCH, Thanks for posting your concern. It probably seems that the cloud account details are already entered on the default browser of the device. E.g. If you're using OneDrive to sync, open OneDrive login site on the default browser of your device and check if you're already logged in with an account. If Yes, please sign-out and uncheck the Signed-In check box. Once you sign-out from the account, Enpass will then ask you for the cloud account details you wish to sync with. Let me know if this helps! Thanks.
  15. Hey @W. Seiler, Welcome to the forums! That's right! Enpass versions 5 and 6 have different architecture and internal file structure. Due to this reason, Enpass 6 doesn't recognise the version 5 sync files and vault database. Maybe, there is. Try using Enpass 6.0.6 on your 2009 Mac and check if Enpass syncs with other devices. Download Enpass 6.0.6 for Mac from here. If you want to restore v5 data in v6, you can check the article on the help page and take help. Thanks.
  16. Hey @Jonatan, Thanks for posting your concern on the forums! The extension of file containing item should ideally be `.enpasscard` and not a .txt. You'll have to check how .txt suffix appends at the end. Once you have a ".enpasscard" file on your system, you can open the same using installed Enpass application. You could also share items (in .enpasscard format) via email protected with a PSK. Let us know if this helps. Thanks.
  17. Hey @Gwen Prill, Glad to know you could restore your purchase on Linux device. To restore purchase across devices, users first need to register/link the purchase with an email address on that particular device where the purchase is made. The purchase restores successfully on using the same registration email on other devices. Thanks.
  18. Hey @korg250, We regret the inconvenience with the maximum storage. It could have been a bug causing this intermittent issue. We'll check at our end if we're able to replicate the same and find a cause for this issue. Thanks.
  19. Hey @Vipul, Check the default browser on your system. Try changing it from Safari to Chrome or any other browser. Let us know if that opens the iCloud login page, and if you're able to setup sync. Thanks.
  20. Hey @An Enpass User, Thanks for sharing the details. Are you using any proxy, VPN or firewall on your system or the network? Also, did you install Vivaldi browser from the official site or any third party software provider? Thanks.
  21. Hey @Dori, Thanks for sharing the issue. Did you try updating Enpass to the latest version 6.3.3 and compare results? Meanwhile, our team is already fixing the bug causing the lag in displaying search results. Thanks.
  22. Hey @twos50, Please download the extension while you're connected to a stable internet connection. You could also try installing the Enpass extension from Chrome web store; we tested and the extension worked on Edge chromium browser. Thanks.
  23. Hey @Kai, Welcome to the forums! Thanks for your positive words and feedback.. We're working on improving the Notes functionality. While we're forwarding your request to the development team for further analysis, could you please share the Enpass and the Mac OS version? Thanks.
  24. Hey @someenpassuser, Welcome to the forums! This is a strange behaviour. Does this happen when the Mac wakes from sleep or does this happen every time the screen is locked? Meanwhile, we're checking this at our end for further analysis. Thanks.
  25. Hey @Raygen, Welcome to the forums! We appreciate your valuable feedback and suggestions. We're noted this down and forwarded this to the concerned team for consideration in future. You can drag and move the username and email fields(editing an item) using the three horizontal lines at the end of the field box. Doing this for a particular item changes the order of auto-fill criteria to username or email. Try and check if it's helpful. Thanks.
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