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  1. Hello The web extension stopped asking me to save the new logins or changes in passwords for over a year on Windows 10, Firefox. The same thing happens on chrome too. I don't have this issue on Mac. It can autofill the password though.
  2. I have a Problem with Enpass 6.5.2 (726) and the Browser Extension 6.5.1 running in Firefox 83. I cannot get the extension authenticated to the Enpass App. The Extension Log reads: Safari and Edge Working without any Problems. My OS is macOS 10.15.7
  3. I have been using Enpass for a number of years now. However within the last few months (I can't pin it down more accurately than that, sorry), the browser extensions lose connection with Enpass after I suspend/sleep my computer. When I first boot in, the browser extensions work fine. If my computer is suspended and then woken, I get the below connection error. This happens with both Firefox and Chromium. Enpass does correctly pop up when the browser extension tries to connect but then it's like it can't see Enpass at all and eventually times out. I have tried restarting the browsers
  4. Hi, I'm using Enpass 6.1.2, Firefox extension 6.0.2 with Firefox 68.0.1, all on MacOS 10.14.5 When I open the extension I cannot use the search box: when clicking into it there is no cursor and any typing seems to be ignored. This happens regardless of whether the extension has already found a match due to the URL or not. Cheers
  5. Hello world, I'm running Enpass 6.1.1 on mac OS X High Sierra 10.13.0 and Firefox 68.0 The Enpass extension is unable to find an entry corresponding to the current website, but when I do a manual search it appears. It's a frustrating and time-consuming issue. Is there an obvious setting I should be using to avoid it? Here's 2 screenshots of my experience.
  6. I can't give you the url since it's in our bank/booking service online and you need an account to be able to access. But what happens is that whenever we try to fill in a form on the page (which we do thousands of times per week when doing bookkeeping), enpass, i guess, is trying to intercept the input to see if it's a username/password or whatever (maybe?). Problem is that whenever it does whatever it does, the page freezes for a few moments and a popup in the top of the screen says "a script in the extension Enpass is preventing the page to load" And we can choose to deactivate it temporaril
  7. Just recently I have started having a problem with Enpass on my iMac with Firefox set as the default browser. My iMac has the latest version of Mojave, the latest version of Firefox and the latest version of Enpass. Enpass is also installed on a PC runnng Windows 10 with Firefox as the default browser and also on two iPhones and an iPad. All are synchronised with the latest version of OneDrive. I do not Enable Browser Extensions on Enpass it is used as a standalone manager. If I make any changes to the iMac installation of Enpass it fails to sync. If I then select 'Resolve Now'
  8. Hello, After upgrading to enpass v6 (which looks very nice btw ), the shortcut ctrl + / does not work anymore. I installed the newest extension for firefox and everything works fine when I press the enpass icon in the toolbar of firefox, but when I try to autofill using the ctrl + / nothing happens. What can I try to solve this problem? Regards Jens Update: I found the issue, after upgrading the default shortcut didn't work, but when I edited it to something else and then back to default it suddenly worked. (Changing can be done in ... (top right of firefox) -> add-ons -&
  9. I've been getting "the Enpass Assistant is unable to connect with the Enpass app" with both Chrome and Firefox browser extensions since upgrading to enpass 6. When I am in the browser and I either click the enpass icon OR use the shortcut, the main enpass program launches, but eventually I get the error screen below in Firefox (and it never connects or accesses my passwords). Here's what I'm running Firefox extension v6 Chrome extension v6 Windows Microsoft store v6.0.2 Windows traditional v6.0.2 (not at the same time as the version above) Here's what I've trie
  10. While the Desktop client of Enpass 6 Beta works with Firefox, the same version but from the Windows Store doesn't. This is important because it seems only the Store version will be able to have premium features. The old Enpass 5 from the Store used to have a Bridged App in order to work with Firefox, but that thing doesn't work with Enpass 6.
  11. OS: elementaryOS 0.4.1 (Ubuntu 16.04) Browser: Firefox 62.0 Enpass: 6.0.0 (105) Extension: 6.0.0.5 TOTP autofill didn't work for sites neither Nextcloud instances nor popular ones like Github. On Windows machines I didn't notice such behavior with Enpass (version 5, so no beta!). Any ideas?
  12. The plugin is failing to work on my system: Fedora 27, Firefox 57.01, Enpass 5.6.0, Plugin v 5.5.2 Image attached, "Enpass Connection Error" Is there a solution for this? Is anyone else encountering this?
  13. I use Enpass on multiple machines. For the most part it works fine, but I am having an issue on one machine. FireFox is my browser of choice. On one machine the extension will not connect--I get the "Enpass Connection Error" page. The Chrome extension on the same machine works fine. On all other machines where I am using FireFox and the Enpass extension the extension works fine. The only difference with this machine is that I log into it via Remote Desktop. Otherwise it is a very vanilla Windows 10 box. FF 57.0.2, Enpass 5.6.2 and Enpass Extension 5.5.0.2. Any ideas?
  14. Hello, I recently switched from Chrome to Firefox on android, and one of the things I've noticed is that autofilling no longer works . I've tried both regular and nightly versions of Firefox for android, with no avail. Autofilling still works in Chrome. Is this a known issue, or is there anything I can do to fix this? Cheers
  15. Bibon

    Firefox Android

    Hello, I have been using Enpass for several months on Windows, MacOS, iOS and Android 7 with Chrome or Safari Since the release of the new Firefox, I would like to generalize its use on all my devices but it is not effective with Android. Indeed, the Enpass notifications do not work with Firefox Android and being French (sorry for my english), the Enpass QWERTY keyboard solution does not satisfy me ... Can we finally hope for an evolution on one of these features: an Enpass keyboard in AZERTY or an Enpass extension for Firefox Mobile ??
  16. The add-on for Firefox is not working on my system, it redirects me to the Enpass Connection Error help. How can I debug this, is there any way to detect what is wrong? As far as I know, it's all brand-new: Windows 10 Home Single Language Build 16299 Firefox 57.0 64-bit with Add-On Enpass Password Manager 5.5.0.2 Enpass Password Manager 5.6.2 It works fine with Chrome and Edge... Any help appreciated. John
  17. Hi Support, With the most recent firefox 57 release. Enpass Add-on has been disabled by Firefox due to being legacy and unsupported. Please update the firefox add-on to support the latest firefox 57. Many thanks
  18. Small bug that I noticed. Using Windows Traditional 5.6.0 Firefox 57 latest extension Open Firefox Open Enpass extension: pop-up appears, you can search your passwords or autofill Don't do anything with Enpass and close the pop-up by clicking outside the enpass window Open Enpass extension again: the pop-up appears and will immediately disappear After this encounter, you won't get this bug again untill you close Firefox and repeat above steps again. It also seems to happen if you have used enpass for some sites, but then decide to do the trick mentioned
  19. I installed Enpass on SolusOS 3 Linux via 3rd party software center. It works properly. However the Firefox (56.0.2, 64-Bit) Enpass extension (5.5.0.2, 4 Nov 2017) doesn't. When I'm on any login page and click the Enpass extension, it shows me the Enpass Connection Error page instead of filling the fields with the login data: Of course the settings are correct and Enpass is running: This is the output of my lsof -i:10391 Any idea what's wrong? Thanks for helping me. Toto
  20. Guys now we try Firefox 57 Beta after many months, because mozilla start something doing with speed etc. So we want test if we can/want migrate from Chrome to Firefox - when will be final version fírefox57 out. But now when we install Firefox 57 Beta and want install Enpass browser extension .. so we see only error message with text that enpadd extension not be compatible. Will be Enpass extension ready when will be out public release F57?
  21. Hi there, since latest Firefox upgrade to version 56 on macOS enpass does not open on any webpage on Safari it works enpass 5.6.0 (113) thanks
  22. Hello, All our beloved users using Firefox 57 beta must be missing the Enpass extension as the Firefox has cut off the support for add-ons. There is a pre-released version of Enpass WebExtension exclusively for you available here on our website. Please note, to make the Enpass WebExtension work for you, you need to have the latest Enpass v5.6 for Windows, Linux or Mac (website version) installed on your system. The Mac users those who are using the AppStore version have to wait until the update hits the store. We'll keep you posted for that. Cheers!
  23. Plug-in fails since last FF upgrade (55.0.2) Just upgraded Firefox yesterday to 55.0.2 on Windows. Enpass plugin no longer works since then. Symptom : when clicking on the Enpass button, a brief window is opening in Firefox (disappearing quickly), reporting a "Access Denied! Error 403" message (see attached snapshot). Any idea how to recover the Enpass plugin ? Thanks
  24. firefox 57+ compatibility ? Did you have start doing the browser extention for firefox compatible on 57 ? On this version XUL extension will stop to work. All legacy add-ons will stop working on Firefox 57 when WebExtension will replace legacy add-ons and XUL/XPCOM support will be removed for add-ons completely. Enpass can not survive this change.
  25. Hi, unfortunately Enpass currently doesn't work in Firefox Nightly. This might be expected, but I still wanted to make you aware of the issue. Also starting with Firefox 57, Mozilla will change its add-on technology. All add-ons that are not migrated by the time Firefox 57 releases to the public (November 2017) will stop working. (See also: https://support.mozilla.org/en-US/kb/firefox-add-technology-modernizing?as=u&utm_source=inproduct) OS: Linux Mint 18.2 (based on Ubuntu 16.04) Browser: Firefox Nightly 57 (2017-08-04) 64-bit Enpass Version: 5.5.6 Enpass Add-On Versi
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