Everything posted by Pratyush Sharma
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Password in weak list but not weak
Hi @SImeon, Thanks for notifying us. I'm glad to know that the problem has been resolved.
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no automatic entry since update
Hi @T-Bone, We are sorry for the inconvenience caused to you. Please let us know that have you enabled the Match URL hostname in Enpass browser setting.
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Onedrive sync broken with latest update
Hi @korg250, Thanks for sharing the details. Please let us know did you try the disconnect and reconnect steps on your Android device also.
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Support for Vivaldi Android app when autofilling
Hi @frankttz, Our Dev team is working on this, and maybe the support for the Vivaldi browser will be added in the future versions.
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I don’t have unlimited passwords anymore.
Hi @Nikolas, Sorry for the trouble you are going through. Please share the screenshot of the error you are getting so we can further investigate this issue.
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Chrome extension cannot link with Enpass
Hi @Thejoe, Thanks for writing back in. Can you please share the screenshot of the list of browser which is under the Review Browse from the Enpass browser setting.
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Password in weak list but not weak
It seems that your entry has one password field in the saved web-form. Please click on the "Show Webform" on the info page and check if there is any password field having a weak password. Thanks.
- [Chrome OS] PIN unlock doesn't work anymore with ENTER key
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Desktop Login Problem
Hi @VincentLee, Thanks for contacting to us. We already have your ticket on our support mail. We'll communicate with you in regards to the issue on the email.
- Long time user now Enpass is down for me
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Onedrive sync broken with latest update
Hi @korg250, Thanks for sharing the details. We need a little more input from you so we can further investigate this issue: On which devices and OS versions (mention all) are you using Enpass? Which Enpass version are you using on each device?
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Password for data
Hi @clanger9, We are glad to know that the issue has been resolved. We have noted down your feedback and forwarded it to the concerned team for further consideration.
- [Chrome OS] PIN unlock doesn't work anymore with ENTER key
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webdav sync with client certificate authentification failed
H @Franz Ofner, Sorry for the inconvenience caused to you. To investigate further on this issue we want a little input from your side so please perform these steps and let me know if the problem persists. Download the debug version of Enpass from this link on your Mac. Now open Enpass --> Settings --> Advanced --> Logs --> Enable it. Now sync with WebDAV.When you receive an error --> Go to Advanced settings --> Logs --> Copy the Logs in any text editor and share with us. Thanks for your co-operation.
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Password for data
Hi @Hydra We regret the inconvenience and understand that you’re facing issues with OneDrive sync. Please follow the below steps to restore the sync: Take a manual backup of the data on both the devices. Disconnect the sync on all devices. Rename the folders Enpass and Enpass1 on OneDrive account. Log in to the site https://account.live.com/consent/Manage with the same Microsoft account and delete all the permissions for Enpass. Re-set up the sync with OneDrive on both the devices and check. If the issue persists, please let us know.
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Meaning of Console Msg?
Hi @amaloney, Welcome to the forums! Please update your Enpass app to the latest version(6.4) and try to enable/disable Open automatically at system startup option in Enpass general setting. If the issue persists, feel free to contact us.
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Ability to add login items in android/mobile app while signing up for new sites
Hi @harryotaku, Sorry for the inconvenience caused to you. We have noted down your valuable suggestion and forwarded it to the concerned team for further consideration. Thanks for your feedback!
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Where is the option to Sync to Network Folder on Android?
Hi @justaguy, We have noted down your valuable suggestion and forwarded it to the concerned team for further consideration. Thanks for your feedback!
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Enpass not in background at system start
Hi @someenpassuser, Thanks for sharing the details. Please let us know which Enpass version you are using Store or Website.
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Secondary vault not syncing in iOS app
Hi @manuolito Welcome to the forum! You can restore your Enpass data on your iOS device from the Google-Drive cloud. To do the same, follow the below steps- Open Enpass and create a new vault by using the steps- Open Enpass and click on 'Settings' --> Click on 'Vaults' --> Tap on '+' and continue Click on Restore from the particular cloud --> Login the cloud account--> Click on Continue --> Enter master password (same you using on macOS)--> Tap on 'Continue'. Thanks.
- are passwords no loger stored locally ? what am I missing here ?
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switching from android to ios
Hi @muyushi, Thanks for using Enpass and writing to us. Yes, you can restore your purchase on the iOS device, but you need to register as a pro user on any Android device. For more details, have a look at this FAQ.
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Onedrive sync broken with latest update
Hi @korg250, Can you please share the screenshot of the error you are getting so we can further investigate. Thanks!
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Chrome extension cannot link with Enpass
Hi @Thejoe, We need a little more input from you can you please share the screenshot of Review Browse from the Enpass browser setting. Also let us know have you enabled/disabled the option Authorize browser with verified code signature only in Enpass browser setting. Thanks for your co-operation.
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Onedrive Folder storage
Hi @hoovy, Welcome to the forums! When you sync with OneDrive, the latest Enpass data synced in OneDrive/Apps folder only, as you mentioned, you had used an earlier version also so maybe the Enpass folder you see in root is a data of previous versions of Enpass. If you want, you can remove the Enpass root folder from OneDrive.