Pratyush Sharma

Hi @Brent Yang, Welcome to the forums! We are already aware of this issue and our Dev team is working on it. Hopefully, fix will be available in the future update. Till then, we will request you to please co-operate with us.

Hi @nwinkler, Thanks for sharing the workaround. Our Dev team is looking into this issue to resolve and hopefully, a fix will be available in the future update. Thanks for your co-operation.

Hi @Shelly, Welcome to the forums! We would like to inform you that if you want to can change the data location, it is currently available in the Website version of Enpass. To download Enpass website version have a look at this link. Note: Before uninstalling the app make sure you already have the backup of Enpass data.

Hi @adrinux, I would like to share that some devices don't have "write permission" in some directories so Enpass is not able to create file/folder at that location that's why the button "Done" is disabled at that location. Thanks for your co-operation.

Hi @Coops, Thanks for writing back in. We would like to inform you that if you are sharing your Enpass database with anyone, then only he will be able to access all the vaults. But if you are only sharing any specific vault(secondary vault), then the user requires to unlock it using that vault password only. Why can't I dynamically switch between different data files which require different passwords to access? Currently, there is no such feature in Enpass, which requires a different password for the vaults. However, we have noted down your valuable suggestion and forwarded it to the concerned team for further consideration. Thanks for your feedback!

Hi @Alex, Thanks for writing back in. I have noted down your feedback and notified the QA team to look into it.

Hi @Podrageanu, Sorry for the trouble you are going through. Please have a look at our user manual to enable the extension in the Safari browser. Once the extension is installed, you will be able to use keyboard shortcut using the shortcut, which you have set in Enpass browser setting. If you have any further queries, let us know.

Hi @Alex, Sorry for the trouble you are going through. We have made some fixes, and It would be a great help if you can try the latest release(6.4.1) and let me know if the problem persists.

Hi @Tranel, We are sorry for the inconvenience caused to you. Please have a look at this FAQ and revert to us if the issue persists.

Hi @Old Man, Welcome to the forums! Unfortunately, from your comment, we could not quite understand what problem you are facing. Please share some more details so that we can assist you better. A screenshot, if possible would be great.

Hi @jannik, Apologies for the late response. We already have your ticket on our support mail. We'll communicate with you in regards to the issue on the email.

Hi @ascent, Thanks for contacting to us. Currently there is no option to check the whole URL of the item in Enpass. The Match URL Hostname only checks the hostname of the item. However, we have noted down your valuable suggestion and forwarded it to the concerned team for further consideration. Thanks for your feedback!

Hi @adrinux, Sorry for the inconvenience caused to you. I have noted down this issue and notified the QA team to look into it.

Hi @K.YOSHINO, Thanks for contacting to us. Currently, there is no option to change the data location in the windows store version. To change the location, please try to download the Enpass website version from this link and let us know if the issue persists.

Hi @indojab, Thanks for using Enpass and writing to us. You can register your purchase using an email and then use the same email across all devices. For more details have a look at this FAQ.

Hi @cbaurtx, Welcome to the forms! I have noted down your feedback, so thank you for getting in touch. I shall pass your comments onto our development team. Thanks!

Hi @easytherm, Sorry for the trouble you are going through. The feature is already added to our road map and our dev team is working on it. Hopefully, will be available in the subsequent update. Till then, we will request you to please co-operate with us.

Hi @Butch, Thanks for using Enpass and writing to us. Currently, you can print or export the data from Enpass Desktop version only by following the below steps- To Print -->Open Enpass --> Click on 'File' Menu --> Tap on 'Print' --> Select the item or vault --> Print. To Export --> Open Enpass --> Click on 'File' Menu --> Tap on 'Export' --> Select the item or vault --> Export. Thanks!

Hi @shimataro, Welcome to the forums! We have noted down your valuable suggestion and forwarded it to the concerned team for further consideration. Thanks for your feedback!

Hi @Captain_Eric, Thanks for contacting us. We strongly recommend users to install Enpass only from the respective app stores as apps on Store are signed with developer certificates and delivery through it assures that software is genuine and not tempered.

Hi @giorgi, Sorry for the inconvenience caused to you. Please have a look at this FAQ and let us know if the issue persists.

Hi @heldausberlin, Sorry for the inconvenience caused to you. It would be a great help if you can share the demo account of your WebDAV on support@enpass.io, so that we can investigate where the problem could be.

Hi @musikjic, Thanks for using Enpass and writing to us. Please download Enpass portable version from this link. If you have any further queries feel free to contact us.

Hi @musikjic, Thanks for using Enpass and writing to us. Please download Enpass portable version from this link to use it on different devices. If you have any further queries feel free to contact us.

Hi @jakejohn & @rorywohl, We are sorry for the inconvenience caused to you. Please take the backup of Enpass data first and then reinstall Enpass App again. If the issue persists, please let me know in which country you are facing this issue so that we can investigate it further.