Tarun Singh Rawat
Enpass team member
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Joined
Everything posted by Tarun Singh Rawat
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We would like to inform you that this feature is already in our development pipeline. While we do not currently have an estimated timeline for its release, it will be introduced as soon as it becomes available.
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We have released the latest version 6.11.6 (1833) of Enpass app on Linux: https://www.enpass.io/downloads/ . Please install the latest version and check if the issue is resolved.
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I've reported this issue to the technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them. #SI-4192
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We would like to inform you that a fix has been included in the latest update of the Enpass Extension. Kindly update the Enpass Extension to version 6.11.3 and check if the issue is resolved. You can download the Enpass Chrome browser extension either from the browser's extension store or directly from the Enpass website: https://www.enpass.io/downloads/ #SI-4185
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@SvenS For the issue on your Android device where you see "authentication successful, but just spinning," please install the latest version (6.11.7.1062) of the Enpass app from the Google Play Store and check if the issue is resolved.
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The technical team is still investigating the issue and working on a solution. We appreciate your patience and understanding as we work to resolve it.
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To assist you further, could you please provide the following details: The complete domain, including any subdomains, as well as the location you have selected. This will allow us to refer to the specific site in question. The version of macOS, Enpass app, and the Enpass browser extension you are currently using. #SI-4183
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Please try turning off FaceID in Enpass (Settings > Security) and then turning it back on. Once re-enabled, test FaceID again to see if it functions as expected.
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Please disconnect the Wifi-Sync server from the connected devices and set it up by following the steps in the link- https://www.enpass.io/wifi-sync/ or manually by following the steps in this link - https://www.enpass.io/wifi-sync-manual-setup/ Ensure that you have allowed access to Enpass in your Firewall/Antivirus Settings. Moreover, if you are using any VPN service, try disabling it to check if the issue persists. You can also refer to this highly useful troubleshooting guide in case you get the same error after creating a manual Wi-Fi-sync server - https://www.enpass.io/troubleshooting-wifi-sync/
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To assist us in investigating the issue further, could you please provide the following details: The version of Enpass you are using. The version of iOS on your device. Please verify if your vault is synced with any cloud service. If so, kindly specify the cloud service it is synced with. If possible, could you also share a screen recording of the issue?
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I've reported this issue to the technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them. #SI-4179
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We have forwarded the request to our technical team for evaluation as a potential feature in upcoming updates. Please be aware that several factors will be considered during the decision-making process. #SI-4178
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We have forwarded the request to our technical team for evaluation as a potential feature in upcoming updates. Please be aware that several factors will be considered during the decision-making process. #SI-4177
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We have forwarded the request to our technical team for evaluation as a potential feature in upcoming updates. Please be aware that several factors will be considered during the decision-making process. #SI-4177
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We are pleased to inform you that the crash issue has been resolved in the latest update. Enpass app Version 6.11.8 is now available on the Mac App Store. Please download the latest version of Enpass app (https://apps.apple.com/us/app/enpass-password-manager/id732710998?mt=12&pt=637991) and share your feedback with us.
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Our technical team is actively working on a fix for the crash issue in the Enpass app website version (6.11.7) for macOS. In the meantime, you can download Enpass app website version (6.11.6) from the Enpass website: https://www.enpass.io/downloads/
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I've shared your suggestion with our technical team for further review, and they will evaluate it as a potential feature request. Please understand that there are several factors to consider before any changes can be made. #SI-4169
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We have forwarded the request to our technical team for evaluation as a potential feature in upcoming updates. Please be aware that several factors will be considered during the decision-making process. #SI-2157
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The technical team is investigating the issue and working on a solution. We appreciate your patience and understanding as we work to resolve it.
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The technical team is investigating the issue and working on a solution. We appreciate your patience and understanding as we work to resolve it.
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The technical team is currently working on the issue. I will keep you updated and reach out as soon as I receive any progress or updates. #SI-1959
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The technical team is currently working on the issue with the Linux version. I will keep you updated and reach out as soon as I receive any progress or updates. #SI-4133
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Please follow these steps to resolve the issue: On the device where the WebDAV-connected vault is working correctly, create a manual backup of your Enpass data. Close the Enpass application completely on your Linux Mint system (you can use Ctrl+Q to quit the app). Go to the Documents folder on your Linux system and rename the existing Enpass folder. Open Enpass on your Linux system and restore the vault using the backup file you created in Step 1. After the data is successfully restored, reconnect the vault to the WebDAV server.
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We have forwarded the request to our technical team for evaluation as a potential feature in upcoming updates. Please be aware that several factors will be considered during the decision-making process. #SI-4157
