Jump to content
Enpass Discussion Forum

Abhishek Dewan

Enpass team member
  • Posts

    533
  • Joined

  • Days Won

    16

Posts posted by Abhishek Dewan

  1. Hi @kadomix

    I will gladly help you with your query. Please share the below details with me once, and I'll get this checked for you - 
     

    1. Version of the Enpass app and OS you are using.
    2. When you right-click on such an entry, do you see the options greyed out or does nothing happen? A screenshot of it would be helpful.
  2. Hi @justaguy

    14 hours ago, justaguy said:

    Instead of a huge bright banner, maybe it could just be a small icon somewhere in the entry? When the user hovers their mouse over the icon, it shows shows a tooltip that this password isn't strong.

    Thank you for this suggestion, and it is definitely something that I will take it forward to our development team. We strive to make Enpass easily accessible for all, and our goal is to keep bringing improvements to enrich the overall user experience. Taking away our users control over the app is never our intention, Enpass wouldn't be here without the support of its amazing customers. Taking this as a feedback, your suggestion has been forwarded to check its feasibility in the future Enpass versions.

    Enpass really appreciates your support and patience in the meantime!

    #SI-2444

  3. Hi @justaguy

    The password Audit feature actually plays a major role in keeping you on top of security, and informing you about any weak, compromised, or breached passwords by segregating them in different sections. That is the reason an option to completely disable this feature is not present in the application. However, I understand where you are coming from, and as you have multiple passwords for which you wish to disable this feature, I'll gladly help you with it.

     

    On your Enpass application, go to "WEAK" section under the Audit tab on the left pane. Here you can multi-select the items (Select the first item, hold shift and then select the last item). Then right-click and choose "Exclude from Password Audit".

    image.thumb.png.c0c408237abb29847a1fb5be8017fb99.png

  4. Hi @Mahmoud Abolfadl

    Thank you for bringing this bug to our attention. Our concerned team has successfully reproduced the bug on their end for the auto-filling issue you are facing, and a fix will be implemented in future versions of Enpass. Appreciate your patience and support in the meantime!

  5. Hi @ewryghdbf

    For security reasons, Enpass only works with properly code-signed browsers. Please install a code signed version of this browser from the official source if available. Also, please refer to this FAQ for more information. You can also try unticking the "Authorize Browsers With Verified Code Signatures Only" option under Settings -> Browse.

    image.png.9a8fb7baf11480f6a8f9879db2556839.png

     

  6. Hi @pmcruiser

    Welcome to the Enpass Forums.

    Apologies for the inconvenience in this case. For quick troubleshooting,  please create a manual backup first, then remove the synchronization from all the connected devices and resync them again. If the issue persists, please share the below information with me, and I'll be happy to get this checked for you -

    1. Version of the Enpass app on your M1 Mac Book air
    2. Are you facing a similar issue on your iPhone and Mac mini as well?

     

  7. Hi @ewryghdbf

    Welcome to the Enpass Community!

    Please make sure that the Enpass application is running in the background when you are using the browser extension. The “Enable Extensions” under Browser settings of your Enpass application should also be enabled. If the issue persists, please share the below details with me, and I'll get this investigated for you -

    1. Version of the Enpass App, OS and Opera browser you are using.
    2. Are you facing a similar issue with other browsers as well?
  8. Hi @enpasskc

    I would suggest making sure that Enpass is running in the background when you're trying to save any login from a web page, and under Enpass Settings -> Browser AutoSave, "Ask to Save New Logins" should be ticked. If the issue persists, please share the below details with me once, and I'll get this checked for you - 

    1. Version of the Enpass App, OS and Chrome browser you are using
    2. Are you facing a similar issue on other browsers as well?
    3. Websites on which the dialog box to save new login is not appearing.
  9. Hi @Rojma

    Apologies for the delay in response. Enpass really appreciates your patience. Our team is continuosly working on the concern to get it fixed. Just to make sure your data is synced and saved, on your windows Enpass application, please create a manual backup first, then un-install the application. After that please reinstall the application and restore your data.

    Will update this thread as soon as I get any further updates.

  10. Hi @Flipje001

    Welcome to the Enpass Forums.

    You need to register your purchase in order to avail the benefits of your premium License. Here's how you can do it, please repeat the steps on all your devices -

    1. Open Enpass on your device --> Click on ‘Settings’
    2. Click on ‘Account/Trial user, not registered (First option of the settings)
    3. Click on the email account and use the same email account to register with Enpass from which you purchased Enpass app and follow the instructions. 

    Hope this helps!

     

  11. Hi @Orangenal name

    Welcome to the Enpass Forums.

    Apologies for the inconvenience in this case. It is definitely not an intended feature and I will gladly get this checked for you but to do so, I will need some additional information from you. Please share the below details with me - 

    1. Version of the Enpass App and OS you are using
    2. Screenshot of the Pop up which is occurring when you open your tablet
  12. Hi @aaronbernak

    You might have recently changed Master Password on your Device A which has encrypted your backup files with the updated Master Password hence if you are trying to sync your items on a Device B, it is asking for your new Master Password (although you can login on Device B with your old Master Password).

    Please enter the latest Master Password in the prompt and it will resolve the sync issue.

    Let me know if it works for you.

  13. Hey All

    Thank you for the details. You will be pleased to know that our tech team is aware of the issue and is working on a possible fix (to be implemented in future versions of Enpass). However I have again shared the above as feedback with them and have asked them to expedite it.
    Enpass appreciates your patience.

    • Like 1
  14. Hey @David Jameson

    To assist you better with your query, need some additional information from you. Please share the below details with me, and I'll get this issue investigated-

    1. Version of the Enpass and MAC OS you are using
    2. Screenshot of any error or crash window coming up while using the application

     

×
×
  • Create New...