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Abhishek Dewan

Enpass team member
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Everything posted by Abhishek Dewan

  1. Hi @Deuntje Our dedicated team is still working to resolve this issue. I am unfortunately unable to provide you with any timeline, but please know that I am closely following this case and will inform you if there are any updates here on this forum. Enpass appreciates your patience in the meantime.
  2. Hi @JFS To assist you better with your query, please share the below details with me and I'll get this investigated for you - I'm curious what you mean by 'problems with webforms if the forms are sent by Enpass'. Could you please elaborate more? The version of the Enpass app (website or Store), OS, browser and Enpass Extension you are using. A screenshot of the error that is occurring and a short video showing this issue (with a dummy account) would be helpful. The URL of the web pages where you are experiencing this issue.
  3. Hi @Vibsi I can certainly understand your disappointment in this situation. Rest assured that Enpass is aware of this concern, and I am closely tracking this case. Will post any updates regarding a fix on this same forum thread. Thanks for your patience and understanding in this matter.
  4. Hi @all The Enpass Extension feature for Safari iOS 15 is already in development. We are working on implementing it as a priority in upcoming versions of Enpass. Thank you for your patience in the interim! #SI-2324
  5. Hi @Bustr I can certainly understand your disappointment in this case. In addition to valuing the feedback we receive from our users, We strive to improve our application and make it more user-friendly. As @Discordant suggested, you can view the item's password by clicking on the eye icon next to the password field when you are typing the password. Please refer to the below screenshot for reference - If you are referring to making the master password visible on the lock screen, you will be pleased to know that it is already on our development roadmap, and we are checking its feasibility at this time to include it in future versions of Enpass. We appreciate your patience in the meantime. #SI-1905
  6. Hi @skinnyneo Welcome to the Enpass Community! Thanks for sharing your valuable insight regarding registration. It's great to hear that you were able to register with your Apple private relay ID and that the matter was resolved. I'm sure this information will be helpful to others who face a similar concern. Cheers!
  7. Hi @Dizzy Welcome to the Enpass community! Thank you for bringing this issue to our attention. Our dedicated testing team has been notified of this concern, and I will keep you posted regarding any updates here. We appreciate your patience in the meantime. #SI-2635
  8. Hi @ReneS Thank you for the details. We have identified the bug on our end which is causing this issue and will be releasing a patch to address it in the near future. We appreciate your patience and support in the meantime. #SI-2410
  9. Hi @FBP Welcome to the Enpass Forums. Yes, we do have plans. I will keep you posted when I have any update on this.
  10. Hi @Asimov Welcome to the Enpass Forums. I will gladly assist you with your query. Please share the below details with me, and I'll get the issue you are facing investigated with the team - The version of the Enpass app (Website or Store) you are using. A screenshot of any error or a short video showing this issue would be helpful. Are you facing a similar issue on any other device as well?
  11. Hi @UdhayanithiG I can certainly understand your disappointment in this matter as there have not been any updates for the Enpass Android app past few months. With our commitment to providing excellent service, we are constantly seeking to improve the overall user experience by incorporating the feedback we receive from our users. You will also be glad to know that we are planning on updating the Enpass Android app very soon with improvements and features. Moreover, I have also shared your interest regarding support for keyboard autofill as feedback with the team. Enpass appreciates your patience and support in the meantime. #SI-1426
  12. Hi @SophiaB Welcome to the Enpass Forums. You will be pleased to know that our development team is aware of the requested feature and is already working on it. Currently, the team is investigating the feasibility of the feature to implement it in future versions of Enpass. In addition, I have also shared your comments as feedback with them. Thank you for your patience in the meantime! #SI-2627
  13. Hi @flyingbirds After thoroughly investigating the web page you mentioned (https://qpay.credimax.com.bh/), it appears that this webpage does not have a password type field. Thus, Enpass is unable to display the 'Save as Webform' option in the Extension menu and auto-fill on this website. Our team has taken note of this behavior, and we are currently working on a workaround to address this issue. We appreciate your patience during this time. #SI-2617
  14. Hi @ReneS I appreciate you reporting the issue and will gladly assist you with your query. Could you please share the version of the Enpass app (Website or Store) and OS you are using on your Mac? Once I have that information, I will investigate this for you.
  15. Hi @Gerhard I completely understand your concern and let me quickly help you with this. When you get the prompt to save the password, you can save that password. In case that password is not accepted on the web page, you can re-enter another password, and Enpass will again prompt you to save/update. Now, after you have updated the password of an item and you wish to view the password change history of that item, right-click on the field’s value from the details screen → Click on the History. Moreover, depending on the web page, you can also customize the recommended password from the password generator screen. For reference, please see the attached screenshot -
  16. Hi @Nathanael Thank you for the details. Having thoroughly investigated the behavior you reported with the team, it appears to be a problem with the Firefox Android application. We've also notified Firefox about this problem. We appreciate your understanding in this matter as we work with the Firefox team to resolve this issue.
  17. Hi @Nathanael I appreciate you sharing the video of the concern. To investigate the issue you are experiencing further, I'll require some additional information. Let me know the following details and I'll have this checked for you - What version of Enpass, OS, and browser you are using on the devices where you are experiencing this problem. When using Firefox, do you observe this behavior on all websites? Also, if there are any specific web pages, please share their URLs.
  18. Hi @flyingbirds To get this thoroughly investigated, please share the below details with me, and I'll get it checked for you - The version of the Enpass app, OS, Extension and browser you are using. Are you facing a similar concern on any other websites as well?
  19. Hi @100 Watt Walrus Thanks for reporting this issue. Our dedicated tech team has identified the bug on our end causing this behavior, and they are now working on resolving it. It will be fixed in the upcoming Enpass versions. We appreciate your patience while we fix it. #SI-2608
  20. Hi @DenalB, @Nucleus_sapiens I'm happy to report that we have identified the bug that is causing this issue. Our dedicated tech team is working on resolving it, and a patch will be released in the near future. We appreciate your patience during this time. #SI-2602
  21. Hi @100 Watt Walrus For quick troubleshooting purposes, please try the below steps and let me know if they help - Remove the item you have saved in your Enpass app for the web page on which you face this issue. Then, enter your credentials on the login page of these same website. Upon entering your details, you will see the option 'Add to Enpass' (please refer to the attached image). Click it, and the information will be saved to Enpass. Try autofilling again on the same web page , and let me know if it works for you.
  22. Hi @cyrnian Welcome to the Enpass Community! For security reasons, the iCloud periodically expires if "Keep me signed in" option is not ticked. You can enable the option by following the steps here. Let me know if it works for you.
  23. Hi @flyingbirds I would like to clarify that yes, you can autofill multiple fields on a webpage by first saving the details in Enpass as a webform. Please refer to this link for instructions on how to create an Item as a web form.
  24. Hi @Saptak Thank you for taking the time to give us your valuable suggestion. I have taken note of your comment and shared it with the dedicated team for further review and consideration. Enpass appreciates your patience in the meantime!
  25. Hi @Fadi Thank you for letting us know about the issue you are getting on Enpass Chrome Extension after installing MacOS 12.2 Let me quickly raise this to my testing team but before I do this, will need additional information from you - The version of the Enpass app (Store or Website), Enpass Extension, Chrome you are using. A screenshot of the error which is occurring would be helpful. Also, under the Chrome Enpass Extension Settings, please enable the Error logs and do share the same here. Do try to use other Chromium based browsers like Brave (to test if you are getting the same error while using Google Chrome).
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