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Ankur Gupta

Enpass team member
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Posts posted by Ankur Gupta

  1. 1 hour ago, mkloeffer said:


    for my iCloud Sync is not working:

    • I setup Enpass 6 Beta on iOS and synced it to iCloud
    • After that I installed Enpass 6 Beta on MacOS and tried setting up iCloud sync as well, but I get an error message after the authorisation



    But on my iPhone it looks like the sync worked (sorry, phone is set to German, Mac to English)



    Anybody experiencing the same issue?





    Hi @mkloeffer,

    Please make sure that you are running the latest betas on both devices. Latest version for iOS:- 6.0.0(178) and Mac OS:- Enpass6.0.0(250). Please let me know if the problem still persists.


  2. 2 hours ago, Bibon said:


    On my second screen, the enpass window come out of the screen when I call it from the chrome toolbar button.
    Maybe there is a problem with the management of different screen resolutions (retina + non-retina screens) ?


    Sans titre-1.jpg

    Hi @Bibon,

    Sorry for the inconvenience caused to you.

    Please share the screen resolutions so that we can investigate further.



  3. hi @treefern,

    Sorry for the inconvenience caused to you. 

    It seems that you are using Enpass version on your Android device. This version has been discontinued and new version is Being a separate app with different package name, the .91 beta syncs to different location than 75 beta . If you want to move your data from .75 to .91 then you need to manually take backup of your data on local device and then restore to new version .91. 


  4. Hi @mobitu,

    Sorry for the inconvenience. Please answer the following questions so that I can assist you.

    • Does your app work fine on iphone which have iOS 10?
    • On iPad (8.1) are you using any cloud sync?
    • Exactly when your app crashes on iPad (On launching or after entering master password)?
    For testing purpose do the following:
    • Also, turn off internet connectivity on iPad and try to open Enpass app.
    • If you have all of your latest data on iphone then you can try re-installing the app from ipad and then try to open.

    PS: Deleting and installing app will delete data on your local device. Make sure you have any backup or data on any other device.

  5. Hi @stefhi,

    Thanks for your interest in Enpass. Dolphin Browser does not support autofilling with third party password managers. But you can manually copy & paste details saved in Enpass. While browsing please perform the following steps:

    • Tap on the share button in browser.
    • Choose Enpass from the list.
    • Unlock Enpass.
    • Here you will see the items related to the webpage you have opened.
    • Tap on Info button on the right side of item.
    • You can copy Email or Username from here by tapping the corresponding field.
    • Repeat same for the password.



  6. Hi @heinetz,

    We have improved the import method. We will release a beta update next week.

    This is right. Also we do not import the trashed items and folders. These two keys are: 

     1. "trashed" means items is trashed.

    2. "typeName: system.folder.Regular" means item is a folder.


    On 03/11/2016 at 11:33 PM, heinetz said:

    So, how what does the enpass-import do at which are the considered fields?


    1. field title is title

    2. all field-value-pairs in openContents are token

    3. all field-value-pairs in secureContents starting with "html" in filename are token

    4. all items in secureContents.fields are token as field-value-pairs with values from field "name" and from field "value"





  7. Hi @My1,

    While choosing Enpass database location on startup of Portable version, you have an option to remember this location on that perticular system. Only If you check this option, the chosen path will be saved in this file so that next time you open EnpassPortable version it will show this path in the recent list.

    The reason behind is path of same folder in a flash drive varies with the system and its configuration.

    Screen Shot 2016-09-27 at 3.36.36 PM.png

  8. Hi @thoughton,

    Thanks for using Enpass. The feature you are talking about is already present in Preferences -> General -> "Hide dock icon when main window is closed". 
    Please enable this settings and then close your Enpass Mainwindow. Dock icon will hide and you can use browser extension and menu bar icon.

    (Please note this option will be only visible if you have enabled browser extensions).


    • Thanks 1
  9. Hi @T.Kriener,

    Sorry for the late reply.
    After investigating the issue, we have found that there is a bug in Qt SSL, which has been reported here https://bugreports.qt.io/browse/QTBUG-52975. We are getting same error with your server.
    This bug has been resolved in Qt 5.6.2 and 5.7.1 but they are not officially released yet. As soon as these updates will be released we will release an update. Meanwhile please bear with us.

  10. Hello @Romain,

    With version 5.3, we have moved to Mac OS X native secure transport instead of OpenSSL for secure socket connections. Because OpenSSL libraries on Mac OS X are outdated and hence TLSv1.2 was not supported.

    It seems this change is having problems with your configuration. It would be very helpful if you can send a demo account for your WebDAV at support@enpass.io (with a mention to this thread) or in a PM to me. It would be very helpful for our testing team in diagnosing the issue.


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