Garima Singh

Hey @ki5678olr6tgk Thanks for reporting this issue. I have forwarded your inputs to the QA team to identify the issue. To make a video or screenshot of it, you may use another device to capture the image/video and you can share it with us. Thanks for your cooperation.

Hey @abw Welcome to the forum! Please check if chrome is set as your default browser. If yes, please share the device and OS detail on which you are getting this issue so that we can assist you better. If possible, please share a video or screenshot of the issue. Thanks.

Hey @bestpika Thanks for sharing the details. I have noted down this issue and forwarded all the inputs to the QA team to look into it. Will get back to you if we need any other info. Thanks for the co-operation.

Hey @bot47 Apologies for the inconvenience caused to you. Please share the following details so that we can investigate where the problem could be. On which all devices and OS versions (mention all) are you using Enpass? Are you able to access all Enpass data on any other device? Which Enpass version are you using on each device? Does the Date and Time setting set to automatic on all devices? Does the last synced time get updated on the sync page? Thanks.

Hey @Joseph Thanks for sharing your inputs and describing it so well. I have forwarded the inputs to our team to look into this and they've been able to reproduce this. We'll let you know once we have a fix for the issue.

Hi @BEERviper Apologies for the unpleasant experience. We really appreciate you for exploring the app and giving time in finding this valuable suggestion. The suggestion has been noted and forwarded to the concerned team. Thanks for the suggestion!

@Leonid Feldman Thanks for getting in touch! We're on the brink of releasing a Beta version for desktops with improved auto-fill functionality across all sites. The beta will tentatively release within a week or two. Meanwhile, an updated stable version of Enpass is available on the iOS and Android stores. If you happen to use Enpass on mobile, you can try auto-filling the login and share your feedback, which we would absorb before the Beta release of desktops.

Hey @eno Thanks for writing back and sharing the feedback. We'll keep fine-tuning the auto-fill experience regularly. Also, you could try auto-filling on another browsers and share any discrepancies(if you find!)

Hey @False Unfortunately, we currently don’t have a quick fix but rest assured that our team has been aware of the issue. Meanwhile, if possible, disconnect the sync (delete all data from the cloud if you have the data on the system). Try reinstalling Enpass (after backing up the data) and check if the sync works. Thanks.

Hey @PJS Thanks for the detailed steps. I'm now able to see things clearly as I comprehend. I can’t provide you with an estimated timeframe right now because the developers need some time to analyze the cause. We'll keep you posted on updates.

Hey @Jos Berkers Thanks for sharing the details. I have found the support ticket you created and have shared the inputs to the concerned team to identify the issue. To prevent duplication of efforts, please revert on the same if you have any concerns. Will get back to you once Thanks for the co-operation.

Hey @MioMio We understand the troubles you are facing with one-drive sync. Our Dev team is working on it and the update with the fixes will be available soon. Please stay tuned for the new update and let us know if the problem still persists after the updated version. Thanks for the co-operation!

Hey @Vismaiy I'm sorry to hear that the workaround didn't help. I suggest you to please contact Microsoft support team as they can assist you better. Thanks for your co-operation.

Hey @False Sorry for the trouble. I have received your logs and assigned it to the team to look into this. Meanwhile, please share the Enpass version along with the device OS detail. Also, if possible please let us know the error you are having while syncing with webdav? Thanks.

Hey @eno Thanks for sharing it. We'd like to share that the auto-fill feature is working fine on the Brave browser as per our tests. Could you please make a video of the issue and share with us, it will be really helpful to investigate. Also, share the Brave browser version you're using. Thanks.

Hey @someenpassuser We apologize for it has been pending since long because we haven't been able to reproduce it. Please help us with these details: What is the device you're using - Mac book, Mac mini or Mac? Could you share a screen-record of the problem? Maybe, you could use an external camera while you're unlocking the screen. Meanwhile, we're try to reproduce the same at our end. Thanks.

Hey @muellermilchhans Is it possible for you to share a screenshot of the problem? What particular steps are you trying to change the email? You could also refer to the FAQ section on registration for further help. Thanks.

Hey @dirkdavidis Thanks for sharing the details. I have noted down this issue and notified the QA team to look into it. Thanks for your cooperation.

Hey @Tetrec Thanks for sharing the details. We've started investigating the issue and will get back to you. Meanwhile, could you share a screenshot of the problem?

Hey @Teyln Thanks for the patience. Enpass auto-fill/extension shows the last used item in the shortcut button. Enpass can not decide which item to show with the same URL, you will have to choose it. However, we have noted your suggestion and shared it with the Dev can to develop the "Sort by" functionality. Thanks for the co-operation.

Hey @zyg Thanks for sharing the details. It seems, Enpass is creating the Enpass folder again on the webdav (NC)account but does not upload any data to it. This might be happening due to Enpass not having correct permissions to create/upload files on your NC Account. Please make sure you've given sufficient permissions for it, otherwise, we would be able to provide a debug build which records logs of your interaction with NC account. Those logs can be analyzed by us and provide you with a detailed answer. Thanks.

Hey All, We've released an updated version of Enpass(v6.5.0) for Android device in which we have fixed some issue related to auto-fill. Could you please update the app to the latest version and let us know if you're still encountering the same issue with the app? Thanks for the co-operation.

Hey @Tetrec Welcome to the forum! If I have understood correctly, are you facing an issue with auto-fill? Also, please share the below details: iOS version. Enpass version. Chrome version. device model like iPhone X. In case I misunderstood the issue, please let me know. Thanks.

Hey @clemensTyp Thanks for using Enpass and writing to us. We really appreciate you for exploring the app and giving time in finding this valuable suggestion. The suggestion has been noted and forwarded to the development team for further consideration. Thanks for the suggestion!

Hey @eno Thanks for sharing your feedback and the issue with the Brave browser. I have shared your inputs with the QA team to diagnose the issue. Could you help us with some website(s) that you're trying to auto-fill in the Brave browser. Which options did you enable under Autofill settings in Enpass? Try using Accessibility services in Auto-fill.