Kashish

@Wingfat Which Enpass version you're using? Also, share the system configuration like device model name, processor and the RAM.

@bestpika Alright! We'll look into your feedback, and work towards improving the future updates.

@Maja I regret the inconvenience. Honestly, we don't have many users writing to us about the app crash on the Windows platform, so this could be a device-specific issue, but don't worry, I'll help you out. First, which Enpass version are you using - you can find this info in Menu -> Help -> About. Second, did you recently send us any crash report? Please let us know what name you mentioned in the report so we can filter it out. Third, does the app crash in the background (when you're not using it), or does it crash while you're using it?

Dear Enpassians, Last week, we released Beta updates for Windows Store and website versions. Today, we have released the latest Beta updates for the Mac website version and Linux OS. They are available for download from our website. Please find the release notes for each of the platforms: Mac: What's New: UI Improvements. Added an option to delete the unnecessary fields from the saved web forms. Navigate to the 'Show Webform' on the detail page of the item. Fixes: Fixed an issue where some of OneDrive users got a password-mismatch error as "Password of data on OneDrive is required." Now fixed. Affected users need to delete data from OneDrive (an option to delete the data is shown while disconnecting sync from the cloud). Few of our users reported getting an error code 1208400 while syncing with OneDrive. We fixed an issue with the order of fields getting shuffled for a custom template on syncing with other devices. A problem with custom icons being displayed as black. We fixed an issue where the deleted items were visible under associated tags. Autofill for Microsoft account was not working on Safari. We squashed a bug with CSV importer. Instead of the word TOTP, Enpass now uses the terminology One-time passwords. The issue with URL marked as private wasn't masked. Some of the keyboard shortcuts were not working consistently in Enpass assistant. The cloud icon was not being displayed on the vault list. Other minor crashes and fixes. Linux: What’s New: Added an option to delete the unnecessary fields from the saved web forms. Navigate to the ‘Show Webform’ on the detail page of the item. Fixes: Fixed an issue where some of OneDrive users were getting a password-mismatch error as “Password of data on OneDrive is required.” Now fixed. Affected users first need to delete data from OneDrive (Option to delete data is presented while disconnecting sync from the cloud). Few of our users reported getting an error code 1208400 while syncing with OneDrive. We fixed an issue with the order of fields getting shuffled for a custom template on syncing with other devices. An issue with custom icons being displayed as black. We fixed an issue where the deleted items were visible under associated tags. We squashed a bug with CSV importer. Instead of the word TOTP, Enpass now uses the terminology One-time passwords. The issue with URL marked as private was not masked. Some of the keyboard shortcuts were not working consistently in Enpass assistant. The cloud icon was not being displayed on the vault list. Other minor crashes and fixes. Let us know your feedback and suggestions. You can also write to us at support@enpass.io if you have any queries.

@Joseph Thanks for your inputs. Our team has been informed about this inconsistency. However, could you try importing the XML file with the 34 entries in the same vault in which you successfully imported 270 items? Don't worry, you may backup your data before this import procedure and later restore the backup file to prevent any manual effort into separating the items from two different files.

Hey Enpassians! We hope you are doing great and making the most of your time. The latest Beta v6.5.0 for on Windows Store comes with the ever-awaited "full-time Windows Hello" support. You can enjoy continuing using Windows Hello even after the system or app restarts. Go ahead and put your bio-metrics to test with the new feature. What's New: · One of the most requested features— "Full-time Windows Hello support" is here. Now you need not enter the master password after the system/app restart. · Added an option to delete the unnecessary fields from the saved web forms. Navigate to the 'Show Webform' on the detail page of the item. Fixes: · Fixed an issue where some of OneDrive users were getting a password-mismatch error as "Password of data on OneDrive is required." Now fixed. Affected users first need to delete data from OneDrive (option to delete data is present while disconnecting the sync from the cloud). · Few of our users reported an error code 1208400 while syncing with OneDrive. · The issue where the order of the fields is getting shuffled for a custom template on syncing with other devices. · An issue where custom icons display as black. · Fixed an issue where the deleted items were visible under associated tags. · Squashed a bug with CSV importer. · Instead of the word TOTP, Enpass now uses the terminology One-time passwords. · The issue with URL marked as private did not mask. · Some of the keyboard shortcuts were not working consistently in Enpass assistant. · The cloud icon didn't display on the vault list. Get your hands on this beta version and share your valuable feedback. If there are other improvements you'd like to see, please leave a comment below. Cheers!

@Rolly Thanks for installing Enpass and giving it a try. We appreciate your feedback. Did you have the same name for the field types in the CSV and the template you created? You'll have to edit the CSV column type as "Password" to rectify this. Don't use the custom field in the column header of the CSV. The template of an item would not change on moving the item(s) to a particular category. While you create an item, you have to choose a specific template that fits the bill or you will have to edit it later. No. You can, however, use the Miscellaneous CSV, edit the columns similar to the template's field type and then import the CSV. Similar to the above, edit the CSV column header in line with the field type you want. You can also refer to the user manual page for additional info.

@PatrickR This issue was fixed in the version 6.4.0 itself. We had tested by importing 1Password data in the 1pif format. It's strange to know that it didn't work for you in the later version 6.4.2. Could you first update Enpass to the latest version and then try the import from 1Password again to verify if the problem persists?

@muellermilchhans Okay. Thanks for sharing the pics. Things are a bit clearer now. First, do you have access to any of the two Gmail accounts shown in the app? Additionally, please personal message me the email with which you bought the Pro version. If you would prefer an email over a message, mail at support@enpass.io.

@PatrickR Sorry for the delayed response. We want to inform you that 1Password has recently changed its export template, and the CSV import is not a recommended option as it doesn't export all details. We suggest you try exporting in the PIF format. Also, the improvements/changes made with import functionality in Enpass are: Password history and create time: We have already fixed this issue, please try to import data and let us know if you can check the item create time and password history. Custom categories: We are still working on this issue and will update you once the problem fixes.

Thanks for your feedback @Dentonthebear. We'd love to know your suggestions on how/where could we work on the forums? Obviously, there is room for improvement; especially from the customer's perspective.

@Chris uses Enpass Hey Chris, First sign out of iCloud account on your system's default browser. Next, as soon as you select iCloud in Enpass sync settings, Enpass redirects you to a web page which looks like below : Here, you'll find the checkbox next to Keep me signed in. Make sure to check it and then proceed to enter the password.

@Jonas EnP what version of Enpass you're using? also, which iOS device do you have?

@Jonas EnP this needs to be added as a feature request. we've forwarded your feedback.

this may take around a month's time.

Hey @JJK Thanks for using Enpass and writing to us. Also, sorry for the delay in response. As far as I understood you wish to sync your Enpass database so that you and your wife both can access and edit the database saved in Enpass. To do so, please follow the steps mentioned below- Open Enpass on your device and go to Enpass settings --> Click on 'Vaults' --> Select the vault which you wish to share with your wife---> Select ‘Set up Sync’ and choose a cloud account to your database. Enter your cloud account details, follow the instructions, and wait till the sync is done. Open Enpass on your wife’s Phone--> Click on ‘Settings’ → Click on ‘Vaults’ -->Click on “+“ and create a new vault/ Select the vault you wish to sync ---> Select ‘Set up Sync’ and choose the same cloud account from which you had enabled sync on your device. Once the sync is done, the database from your device will be restored(visible) on your wife’s phone. Also, you can refer to this FAQ. Let me know if you have any query. Hope this helps!

Hey all! There is presently an issue with the OneDrive sync, as reported by users in the forum here. We're aware of the problem and are already thinking of a fix to it. Meanwhile, we request you to follow the troubleshooting steps mentioned in the same forum post by our team members. If the issue persists, even after following the troubleshooting steps, we'll recommend reinstalling the app as a temporary fix to the problem. Thanks.

@Bones Thanks for the info. If you've logged out from all the browsers, then it should be possible to sync with your preferred OneDrive account. Try connecting sync with OneDrive. If the issue persists, please share a screen-record of your phone.

@Mohammed You can't configure keyboard shortcuts manually in the app. There's an option to change the keyboard shortcut for calling Enpass assistant. Also, I couldn't understand by the "generated password request". Could you explain it in more detail?

@Nimber Welcome to Enpass forums. Thanks for writing in. Could you help us with the Enpass version you're using? You'll find it under Menu(Hamburger button) -> Help -> About. Also, let us know the Mac model and the OS version. Thanks.

@Roobert Okay. We see that, but do you want to sync Enpass database over the same WebDAV? In the context of our application, WebDAV sync implies syncing your vault over a WebDAV account so that you have access to your passwords across all devices. Is that what you're looking for or is it something we've misunderstood? In Enpass, under WebDAV vault sync, you can try entering the same URL 192.168.xxx.xxx in the URL field, but again, that would require a username and a password. Why don't you try the Folder sync option available in the vault sync settings. It seems that the WebDAV on your MAC could be accessible as a network folder. Let us know. Thanks.

@123ABCXO Hello, We understand your concern is legitimate considering the privacy of the data and the security of the app, however, Enpass secures your data encrypted with the master password you choose. There's no way by which we can access your data as it is stored offline (not on company's servers). Moreover, we don't save the master password or any of its derivative with us, the data is only accessible to the user (with the master password). You can also visit the security page on our website to know more about how Enpass secures user's data. Let us know if you have any concerns. Thanks.

@OptiqueMarquis As a user, we totally understand your concern about privacy and security of your data stored in Enpass, and we care for it. Nothing has changed in Enpass technically. It may look horrible but if we go into the details, things will look transparent. First thing first—At any point of time, we do not have access to the data secured in Enpass. It can never be accessed without your master password. This is a very standard practice when you are on the Internet and visit any website. If you open our website, visit our forums, your IP address with other technical information is used by the third-party forum software and spam detection services. We do not store your IP if you are only using our App. This information is collected and used to activate your license on the devices you're using Enpass. Also, we need this to notify you whenever a license is activated on any new device. This is a standard clause and is applicable only when you register yourself using social media services i.e. "Sign-in with Google" and "Sign-in with Apple", or if you use these service icons on our website footer to follow us on share any of our content on your social media. The previous Indian company still develops and manages Enpass, like before, and this clause covers them as our business and joint-venture partner. Again, please note your data in Enpass app is not your PD we have. Let us know if you have further queries or concerns, we'll be happy to help. Thanks.

@dridde Make sure that the password is not the same. For the entries (in the screenshot) that show an identical password, could you try deleting them and restoring them from the Trash folder of Enpass and then check if they appear in the Identical list.

@lcw731 Unfortunately, there's no way to export the data from mobile vault. You'll have to go through the long way of manually saving each password.