Manish Chokwal

Hi @Tamascha,

Welcome to the Enpass Community Forums.

I appreciate your efforts in reporting this issue along with the necessary details. In order to assist you better, please let me know if you have installed Enpass from a store or our official website. 

Hi @MaxM,

Thank you for reporting the presence of this issue. We have reproduced the bug on our end, due to which you are unable to connect to the WebDAV. Our concerned team is working on resolving it, and a fix will be implemented in the upcoming update cycle. In the meantime, we appreciate your support and patience.

SI-2681

Hi @Ivarson,

I am afraid to inform you that currently, Enpass does not have an option to import Samsung Pass data. In case you are willing to import your data in an excel file, please visit this FAQ. 

Hi @JFS,

I appreciate your efforts in taking out your time and informing us about this typo error. I have shared it with the concerned team for further investigation. In the meantime, we highly appreciate your patience with us. 

SI-2753

Hi @Julian,

I appreciate your response. In order to assist you better please help me with the Enpass version. Did you install it from a store or our official website?

Hi @Julian_,

Welcome to the Enpass Community Forums. 

Please try to download and install the Enpass extension for the Firefox browser from our official website. Let me know if now you can see inline autofill functionality. 

Hi @flyingbirds,

I would like to share that our team was able to reproduce this issue and is working on fixing it. Currently, its estimated time information is not available however fix can be seen in the upcoming update of the Enpass. In the meantime, your patience is highly appreciated here. 

Hi @ExD,

I would like to share that the issue has been reproduced and its fix can be seen in the upcoming updates of the Enpass. In the meantime, your patience is highly appreciated here. 

Hi @JasonEnpass,

Thank you for sharing the details. I have forwarded it all to the concerned team for further investigation. In the meantime, please try our website version, you can download it from here. Let me know if that works fine. 

SI-2746

Hi @T-Bone,

The requested feature has been added to the development roadmap, however, I am afraid its estimated timeframe isn't available at this time. In the meantime, we appreciate your patience and cooperation.

Hi @JasonEnpass,

Welcome to the Enpass Community Forums. 

Thank you for reporting the presence of this issue. In order to investigate it better please help me with the following details:

1. Share the details of the Enpass version and Enpass extension version installed in the Chrome browser.
2. Did you install it from a store or our official website?
3. Are you getting any error messages? If yes, share a screenshot. 

Hi @spcynudls,

Welcome to the Enpass Community Forums.

Thank you for reporting the presence of this issue. In order to assist you better, please help me with the following details:

1. Share the details of the Enpass version, Linux OS version (32 or 64 bit).
2. Help me with your cloud sync account information. 

Hi @AnnaM& @Kerstin,

Thank you for reporting the presence of this issue. In order to resolve this issue, please perform the following steps and share the results:

1. Firstly, take a manual backup of your data on all the devices.
2. Secondly, disconnect the OneDrive sync from all your devices.
3. Now, open OneDrive app/website → Go to App → Open Enpass folder → Select vault.enpassdbsync file → Rename it as oldvault.enpassbdsync.
4. Try to reconnect the OneDrive sync on all the devices.
5. If sync starts to work fine, you can delete the renamed old backup file from step 3.

If it does not help, please help me with the following details so that we can investigate it further:

1. Have you recently changed your master password?
2. Make sure the date & time are the same across the devices. 
3. Let me know if you can access the OneDrive account and can see the Enpass folder there. 

Hi @Nirose,

Thank you for sharing your valuable feedback. I have shared it with the concerned team for further consideration. In the meantime, we highly appreciate your patience. 

SI-2742

Hi @Anthony,

Thank you for reporting the presence of this issue. I have shared it all with the concerned team for further investigation. In the meantime, we highly appreciate your patience with us. 

SI-1266

Hey @nirmalsingh,

Welcome to the Enpass Community Forums.

Thank you for the question, as said earlier, once the purchase has been done, Enpass can be used on all the platforms like Windows, macOS, iOS, Linux, or Android. Yes, what we can help you with is, if you're looking to change the email id registered with your purchase, would request you to please connect us at support@enpass.io.

Hi @inciravek,

Welcome to the Enpass Community Forums.

Your request about downloading attachments from the cloud only if the user needed them has been shared with the concerned team for further consideration. In the meantime, your patience is highly appreciated here. 

SI-2739

Hi @chrisonline,

I would like to share that the issue mentioned in your shared screenshot is different from the above-mentioned issue of WebDAV. This is why demo account information has been asked for so that we can investigate it better. 

Hi @premix,

Welcome to the Enpass Community Forums. 

I appreciate your patience, would like to share that the problem with the menu bar icon has been resolved and the patch can be seen under the stable version of the Enpass 6.8.0 application. For testing and your feedback, request you to download our latest beta v6.8 from here. Please provide us with your findings as this will help us troubleshoot and improve our application.

DESK-2198

Hi @Roelof,

Welcome to the Enpass Community Forums. 

In order to assist you better please let me know if you can access the chrome web store. 

Hi @Alegro,

I appreciate your explanation of the whole scenario. With regards to Wi-Fi sync, a desktop/laptop is a better and more stable server option as compared to a mobile application. Currently, it is not possible for a mobile app to act as a server, and also an option to create multiple servers is not possible. Under the Enpass app, the only way is to make your desktop/laptop Enpass application act as a server and sync other devices with it.

Hi @znation,

In order to assist you better, please help me with the following details:

1. Thank you for testing Enpass beta v6.8, did you got the same error message as mentioned above?
2. If yes, please share a demo account URL along with its username & password. For security reasons, I suggest you share them either in Forum DM or at support@enpass.io. 

Hi @Ivarson,

Thank you for sharing your suggestions. I have shared it all with the concerned team for further consideration. In the meantime, we highly appreciate your patience. 

SI-2736

Hi @Sonic,

In order to assist you better, please share the details of those apps/websites where Enpass does not ask for saving or auto-filling the details. 

Hi @flyingbirds,

Thank you for sharing the details. I have forwarded it all to the concerned team for further investigation. In the meantime, we highly appreciate your patience. 

SI-2735