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Garima Singh

Enpass team member
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Everything posted by Garima Singh

  1. Hey @Rudi Extremely sorry for the trouble. The issue has been noted and our team is working on it to resolve the issue. Please bear with us for the time-being. Thanks for the co-operation.
  2. Hey @Bryan A Thanks for reporting this. It's been shared with the team so that they can more thoroughly analyze the issue and work towards a fix. Your co-operation will be highly appreciated.
  3. Hey @cliovincent Is it possible for you to delete all the data on WebDAV and try syncing once again? Make sure you have the backup before deleting data on the WebDAV account. Also, let us know if you can share a demo account of your WebDAV server with us over email(support@enpass.io) or PM me the details. Thanks.
  4. Hey @jedison Thanks for the patience. We tested the issue on latest 10.7 version and issue is not in that version. So, we will recommend you to update the software from v10.6 to v10.7 and antivirus definitions. If the problem still persists, please revert us back. Thanks!
  5. Hey @cometlizard Thanks for reporting this. While we are looking into the problem with auto-fill, you might want to try and update Enpass to the latest version on your system and check if the auto-fill works. Thanks.
  6. Hey @tanned Welcome to the forum! Enpass requires a Mac version of 10.12 or later to run on Mac systems. If you have some other query, let us know. Thanks!
  7. Hey @ZZTop @csab1915 Apologies for the delayed response. Welcome to the forum! Please check if you are behind any proxy and let us know. Also, your problem could be related to an issue with your mirror (download.opensuse.org redirects you to a download mirror), with your network or DNS configuration or a number of other things. To check this, first test your DNS with nslookup www.google.com or nslookup download.opensuse.org and share your findings. Thanks!
  8. Hey @MicWik65 Welcome to the forum! Thanks for letting us know that you would like to see this. Significant user demand is a big factor that determines our priorities for new features. We really appreciate you for exploring the app and giving time in finding this valuable suggestion.
  9. Hey @Maze Welcome to the forum! Thanks for reporting this issue. We've been able to reproduce the issue on our system. Please bear with us while our team is working on this towards a fix.
  10. Hey @cliovincent We regret the problem you are facing, but we’re here to help. To further investigate the issue, could you let us know the Enpass version and the OS version where you are facing this issue? Also, did you delete the data on the WebDAV account while disconnecting the sync? Thanks!
  11. Hey @Kyle at Tymber Welcome to the forum! Currently, we don't have this feature available. However, you can do so by creating a new vault and copy all the required entries in this newly created vault from another vault. Once you done, you can share this vault with the team members by using the method given in this link. Let me know if you have any queries. Thanks!
  12. Hey @celavakosa Thanks for reporting this. I have highlighted this problem with my team. We will notify and inform you once we have an update on this. Thanks.
  13. Hey @Brimoth Thanks for the patience. Please download Enpass v6.5.2 from our website (link given towards the bottom). Make sure you have the backup of the data and then uninstall the existing version(v6.5.1) of Enpass. Once uninstallation is complete, install the latest version 6.5.2 which you have downloaded from our website. Let me know if the problem still persists.
  14. Hey @Ast67 Thanks for sharing this. We've been able to reproduce the issue on our system. Your co-operation will be highly appreciated. Thanks!
  15. Hey @finswim01 The component EnpassBridge.exe has been added recently in 6.5 version. This is a False Positive probably based on low install-base score. We have submitted a false positive report to mime-cast team. Thanks!
  16. Hey @Brimoth Thanks for sharing this input. We'll look into this issue at our end once again. Until then, keep using the 6.5.1 version.
  17. Hey @Krisz Thanks for writing back. Currently, the Enpass functionality to open the Enpass assistant is to click on it and to close the same window is by clicking on the 'Cross/Close' button. However, we acknowledge your feedback and sorry for the inconvenience. Also, we have noted your inputs. Thanks!
  18. Hey @Finerdly Welcome to the forum! We are glad to know that you are enjoying the app. We're always listening to our users and we try to make changes to the app based on the feedback, so thank you for getting in touch. I have noted down your valuable suggestion for further discussion and implementation. Thanks
  19. Hey @Thoughts? Thanks for sharing your inputs on the latest Enpass version. It's been shared with the team so that they can more thoroughly analyze the issue again. Please co-operate with us a bit more.
  20. Hey @Thoughts? Thanks for bringing this to our notice. We would like to share that Enpass always uses the first username/email field along with password to auto-fill the details. For eg; if the field of first line is username then Enpass will fill the username.
  21. Hey @pushkaryadav We understand it's been inconvenient. Our app will show the crash dialog on the next restart. Please try restarting the app and then share the crash report which appears. We would recommend you to put this forum post link or the issue in the report's description, it will be helpful for us to identify the issue. Thanks!
  22. Hey @kobi Thanks for sharing your inputs. Will soon be releasing an updated version of Enpass, please stay tuned for upcoming update and share your findings with us.
  23. Hey @jsalbr Welcome to the forum! I have highlighted this problem with my team. Please stay tuned for the upcoming version of Enpass. Thanks!
  24. Hey @Alessio Extremely sorry for the trouble. While our team is checking this issue, please confirm if you have checked this issue with the new Enpass v6.5.1 for Windows platform which was released 2 days back. If no, we will recommend you to check on the same and share your findings with us. Thanks!
  25. Hey @Daniel Ehrhardt We appreciate your suggestion on this feature request. Significant user demand is a big factor that determines our priorities for new features. Thanks for letting us know that you would like to see folder and sub-folders feature in Enpass. Thanks for the suggestion!
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