Pratyush Sharma

Hi @Marinus,

Sorry to say, but our team had a detailed discussion about this feature and came to a conclusion that currently we don't have plans to implement this feature.

Thanks for your understanding!

Hi All,

I understand your concern and apologies for the trouble you face after the latest update in using Windows Hello. Our team is working on this issue, and We'll keep you update once we hear from them. Till then, we will request you to please co-operate with us.

Hi @Kyouhyung Kim,

Thanks for using Enpass and writing to us.

The request has been noted and shared with the team. If you have any further queries, please feel free to revert us. Thanks!

Hi @Fadi,

Sorry for the inconvenience caused to you.

Please share the following details so that we can investigate where the problem could be.

• Version of Roboform and it's default language?
• Version of Enpass you are using?
• The device and OS on which you are trying to import?
• Can you please share the website where you are having the problem so that we can check at our end?

Thanks for your co-operation.

Hi @Leonardo Gama.

Sorry for the inconvenience caused to you.

Please try to open Enpass when your internet is disabled and share your findings. Also, share the following details so that we can investigate where the problem could be:

• On which device (along with OS version) are you using Enpass?
• Which Enpass version are you using?
• Are you using any cloud for sync?

Thanks!

Hi @ben1265 @roklipni @mmaurice,

Thanks for reporting this issue.

We've been able to reproduce the issue on our system and now our team is working on it towards a fix.

Hi all,

Thanks for using Enpass and writing to us. 

We have implemented audit dashboard so that you stay on top of your security and all the vulnerable items are visible to you on one screen. However, if you want to hide the Audit dashboard, you can do so from Enpass Menu --> View --> DisableAudit Dashboard.

Now getting on to your queries:

On 2/8/2021 at 1:38 PM, CLC said:

it is a distraction, and actually trains me to ignore the warnings, as they are always present.

@CLC. You said it well that the red points, if displayed continuously train your mind to ignore them. And there should be some solution to this situation.

On 2/8/2021 at 1:38 PM, CLC said:

In fact, many of the warnings are actually incorrect due to the manner in which I use Enpass.  I record many of my passwords using a coded entry, which Enpass misunderstands to be a weak or compromised password, when it is simply a memory aid for me.

In this case, all those items which are marked by Enpass as weak and you do not want to highlight them can be made silent by excluding from Audit. To do that, go to list of Weak items in Sidebar to remove item from audit, right click the item and choose option to Exclude from Audit.

If you are having multiple password field in any item and want to exclude any single field from the audit, click on the Password Field from the Edit screen → Click on Exclude from Password Audit → Save the field → Save the item.

@steve64800 We have added an option to dismiss the red banner and same will be available in subsequent releases. Thanks for your co-operation.

If you have any further queries, please feel free to contact us.

Hi @Olivia2325,

Sorry for the inconvenience caused to you.

We have been working continuously to improve the import from the feedback we are getting from users who are facing issues. Could you please help us with the below info so we can figure out the problem:

• Version of 1Password and its default language?
• Version of Enpass you are using?
• The device and OS on which you are trying to import?

Thanks for your co-operation.

Hi @red5goahead,

Thanks for writing back.

As far as I understood, you want to add another website link in the same item so you can autofill in both websites. For adding another URL you need to customize field and save it as a URL in Enpass.

Thanks!

.

Hi @DNL_MNN,

Thanks for using Enpass and writing to us.

For security and various other reasons the cloud providers allow apps to sync their data in specified application folders. If any app would try to create a folder at any other location, it would require the root permission and have access to all the data in cloud. In case of Dropbox, that location is Apps folder.

Thanks.

Hi @floriano27,

Sorry for the inconvenience caused to you.

It seems the issue you are facing is not similar to the other users. Please let us know the following details so we can investigate further:

• Which Enpass version are you using?
• Did you start facing this issue recently - like after an Enpass update or did you face the same problem earlier as well?
• Are you using the multi-monitor system? If yes, please share the screen resolution of both monitors.

Hi @Marinus,

Sorry for the trouble you are going through.

Our team has fixed this issue, and soon we will be releasing an updated version of the Enpass portable.

Thanks for your co-operation.

Hi @Fab8,

Sorry for the inconvenience caused to you.

The issue has been noted and shared with the team to look into it.

Hi @DareFace,

Thanks for reporting this issue.

We are already aware of this issue and our team is working on it. Stay tuned for the updated version of Enpass.

Hi @mdlc,

To take a screenshot in the Enpass app, please follow the below steps:

• Open Enpass app --> Goto Setting --> Advanced --> Enable Allow Screenshots.

Thanks!

Hi @adam.t,

Thanks for reporting this issue.

I have noted down this issue and notified the team to look into it.

Hi @Kaz,

Thanks for showing interest in purchasing an Enpass lifetime premium subscription.

Please reach out to us at support@enpass.io. Thanks!

Hi @gPaq @Steven Bavec,

Sorry for the trouble you are going through.

We have made some fixes at our end for Microsoft Edge. Please try again to enable sync in Enpass and let me know if the problem persists.

Thanks for your co-operation.

Hi @planetwilson @nikkomat,

Thanks for your feedback. I have discussed with the team and got to know that the same is in our roadmap and will be available in the future releases.

Hi @PepeCZ,

Thanks for writing in.

We have noted down your valuable suggestion and forwarded it to the concerned team for further consideration. Thanks for your feedback!

Hi @rsswanson,

Welcome to the forums!

To change the database location, please follow these steps:

• Open Enpass → Under Settings, go to Advanced → Click on Change Location to change the data location.

If you face any issues let us know the following details:

• On which device (along with OS version) are you using Enpass?
• Which Enpass version are you using?
• What error are you getting when trying to change location?
• Which file system(ZFS or Ext4) you are using and let us know it is encrypted or not?

Thanks!

Hi @red5goahead,

Thanks for using Enpass and writing to us.

Different password strength checkers use different ranges and algorithms to estimate strength of a password. Please go through this link to see how Enpass

estimates strength of a password. For more details check this link, and If you have any further queries, please feel free to contact us.

Hi @farfraaway,

Sorry for the inconvenience caused to you.

The issue has been noted and shared with the team to look into it.

Hi @mdlc @jddddd @jnyer1227,

Sorry for the inconvenience.

Our QA team is not able to reproduce the issue can you please let us know the following details so we can further investigate:

• Which Enpass version are you using?
• Share the screenshot of your Enpass Autofill setting?
• If possible ,share the video of the issue? It will help in a clear understanding of the problem before further proceedings.

Thanks!

Hi @Kaz,

Thanks for sharing the inputs. I have noted down this and notified the team to look into it.