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Manish Chokwal

Enpass team member
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Everything posted by Manish Chokwal

  1. Hello @ToD and @Glarre, Welcome to the Enpass Forum. I appreciate your efforts in reporting the presence of this issue in Windows 11. Our team has tested it and found it working as expected. For further investigation, please share the Enpass version (Store or Website downloaded). Your patience is highly appreciated here. Also, you have mentioned that you have to log in to iCloud credentials every time, for that I would suggest you to visit FAQ. #SI-2402
  2. Hi @dejanh, Thank you for reporting the presence of this issue. I have shared it all with the concerned team for further investigation. Your patience is highly appreciated here. #SI-2405
  3. Hello @datarepos, Thank you for reporting the presence of this issue along with the required details. I have shared it with the concerned team for further investigation. Your patience is highly appreciated here.
  4. Hello @tlove, I certainly understand your concern but for further investigation, please help me with the following details: Are you able to sync Enpass data via WebDAV? Are you getting any error codes/messages while syncing? Go to Enpass Advanced settings --> Enable Logs --> Now click on the sync button and share the logs.
  5. Hello @Egregius, We have tested this on multiple machines including various Enpass versions and find it working as expected. So, I would suggest you to check if you have enabled the ‘Automatically copy and fill one-time code after autofill’ option from the Enpass browser settings. In case it is already enabled, try to disable and re-enable it and let me know if that works. Also, make sure you are using a latest Enpass version.
  6. Hello @ross, Welcome to the Enpass Forum. Registration is an extremely easy process. You need to enter the email address that you have used while purchasing the license. I would suggest you visit the user manual to know more about the registration process.
  7. Hello @jeffg, Welcome to the Enpass Forum. We have taken note of your request and have shared it with the concerned team for further consideration. Your patience is highly appreciated!
  8. Hello @Ivarson, I must appreciate your efforts in exploring the app and taking your time to find this valuable suggestion about adding a dark theme in the Enpass smartwatch app. The suggestion is duly noted and shared with the concerned team for further consideration.‎ Your patience is highly appreciated here.
  9. Hello @ToxicMushroom, Thank you for reporting your concern about the Enpass Firefox extension taking longer time to launch on Linux. I have shared this issue with the concerned team for further investigation. Your patience is highly appreciated here.
  10. Hello @Gaspare, Welcome to the Enpass Forum. Some servers of email providers use filters that delay OTP messages. Also, I would suggest you check the spam or junk folders in your mailbox and let me know if you find OTP there. For more details, please refer to this FAQ.
  11. Hello @mike4president, We are aware of the masked email feature which has been launched recently. It is already in our discussion but Enpass currently has no immediate plans to add any extra paid service. However, I have forwarded your request to the concerned team for further consideration. Your patience is highly appreciated here.
  12. Hello @C__O, We appreciate your efforts in taking out your time and sharing this valuable suggestion. We have taken note of your feature request and have shared this as feedback with our concerned team for further consideration. Your patience is highly appreciated!
  13. Hi @CaptainYukinoshitaHachiman, Please let us know if the issue has been resolved after updating the app. In case the issue still persists, create a demo account of NextCloud (if possible) and share its login-id and password along with the URL. Note: For security reasons either share the demo account details in the personal message on Forum or mail us at support@enpass.io (add your forum link and username so that we can identify you).
  14. Hello @DavidB, Enpass is basically an offline password manager, which means it does not have any servers to save your data, all your data is saved locally on your device. Enpass extension uses the Enpass main app to fetch the required data so it has to be connected/paired with the main app. Once it is paired, you can use it seamlessly. However, I have shared your suggestion of 'Enpass portable should act as a key and not ask any further authentication' with the concerned team for further consideration. Your patience is highly appreciated here.
  15. Hello @cya and @Andr3, I would like to share that we have tested this issue on multiple machines with different Enpass versions and the find is: working as expected. To investigate it more accurately, please share the details of the macOS and Enpass versions (AppStore or website version).
  16. Hello @HeKo, Welcome to the Enpass Forum. I must appreciate, this is an excellent idea to resolve the user's concern via remote session. But If we implement this there are high possibilities we would be able to see your saved items, logins, etc which will be a security concern. I have shared your suggestion with the concerned team for further consideration, your patience is highly appreciated here.
  17. Hello @ik8sqi, Thank you for reporting the presence of this issue. I have escalated this to the concerned team to investigate it further. Your patience is highly appreciated here.
  18. Hello @yerled, I appreciate your efforts in exploring the Enpass and taking your time to find this valuable suggestion to add an exception option to match URL hostname for domains. I have shared it with our concerned team for further consideration. Your patience is highly appreciated here.
  19. Hello @yerled, The installation commands that you are using are correct and it should let you download the latest version of Enpass. And also remove Snap Enpass as we cannot use both at the same time. If you get any error? Please share the output of the commands in the terminal so that I can look into this.
  20. Hello @Rainer Holland, I appreciate your efforts in sharing the demo account details with us. Would like to inform you that we were able to reproduce this issue. Request you not to delete the demo account, as our concerned team is still working on it. Thank you for your understanding and cooperation!
  21. Hey @ButisitArt57, Thank you for this UI update, I have asked the concerned team for feasibility and to look for a workaround. System-Wide Hotkey & Keyboard Shortcut keys are there in Enpass for making tasks like adding items, copying details or adding Web-Form easy and we definitely want to enhance this experience. Your patience is highly appreciated!
  22. Hello @ButisitArt57, I appreciate your efforts in exploring Enpass and for taking out your time to find these valuable suggestions on Mac platform. I have shared this all with our concerned team for further consideration. Your patience is highly appreciated here.
  23. Hello @Roobert, We have tested this issue on multiple systems with the latest versions of Enpass (App Store version 6.7.3 and Website version 6.7.2) and find it working as expected. For further investigation please help me with the following details: Share the number of items/attachments that you are using in the primary vault. Is the primary vault synced with a cloud account? Are you using the latest App Store version of Enpass: 6.7.3(888) or website version 6.7.2?
  24. Hello @CaptainYukinoshitaHachiman, Welcome to the Enpass Forum. Thank you for reporting this issue along with the details. I have shared this with our concerned team for further investigation. I would also suggest you to update Enpass to its latest version 6.7.3 and do let me know if that resolves the concern. Cheers!
  25. Hello @Roobert, Thank you for reporting the presence of this issue along with the system details. I have shared this with our concerned team for further investigation. Your patience is highly appreciated here.
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