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Windows Hello doesn't work on system boot, must restart Enpass


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I'm unable to open Enpass.  I get the screen indicating Windows Hello, but the prompt doesn't come up for Hello, password or pin.  I uninstalled and reinstalled Enpass, and initially it worked again, but a few days later, I'm getting the screen without the prompt.  

 

Screenshot 2021-03-14 07.57.33.png

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Hey All, Thanks for the patience. I'm glad to share that the stable version of the Enpass (v6.6.1) with the Windows Hello fixes has been released. Please update the Enpass app and share your feed

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Hi @Terri Breining,

Sorry for the inconvenience caused to you.

We have released a beta update for the Windows OS including fix for this issue and will soon be releasing the stable version. Meanwhile, if you are interested in joining the beta version, please share your Microsoft ID with me via PM or support@enpass.io. We would love to have your feedback on the beta version.

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Unfortunately, I haven't been able to test the beta yet because my notebook is broken and will be repaired.

On 3/15/2021 at 2:38 PM, dan45 said:

hi @Pratyush Sharmahow can I get beta-versions?

Try out Enpass beta

On 3/12/2021 at 9:59 PM, gpf said:

Thanks for the suggestion, I'll try that out. Is the layout and functionality the same in that version?

The only difference I found is the program icon.

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I'm seeing the same thing.  It was working fine until the March update to Windows 10 20H2.  If I uninstall the update Windows Hello will work again with Enpass.  As it is, Enpass is unusable because there is not even an option to type a password.

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Hey All,

Thanks for the patience. I'm glad to share that the stable version of the Enpass (v6.6.1) with the Windows Hello fixes has been released. Please update the Enpass app and share your feedback.

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