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Garima Singh

Enpass team member
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Everything posted by Garima Singh

  1. Garima Singh
    Hey @Chrysostomus Thank you so much for your feedback. We really appreciate you for taking the time out to share your valuable suggestion with us. Thanks!
  2. Garima Singh
    Hey @100 Watt Walrus, We are glad to know that the issue reported by you has been resolved. Thanks for the co-operation.
  3. Garima Singh
    Hey @100 Watt Walrus Thanks for sharing the beta feedback. We're checking this at our end and will get back to you soon. Thanks.
  4. Garima Singh
    Hey @Rudy Apologies for the same. I have shared your inputs with the team and they are investigating into this. Will get back to you soon with the updates. Thanks!
  5. Garima Singh
    Hey @100 Watt Walrus Thanks for sharing the beta feedback. It is intended behavior of Enpass that when we search any item and get the result then the sidebar count also gets updated according to the searched result. For more understanding, please see the screenshot I attached below. Let me know if you have concerns. Thanks.
  6. Garima Singh
    Hey @100 Watt Walrus Thanks for sharing this issue. Would like to share the issue has been reproduced and now the team is looking into this towards a fix. Will keep you posted if there is any update. Thanks.
  7. Garima Singh
    Hey @ride2liv Sorry for the delay in response. The issue has been fixed in the updated version of Enpass. Please let me know if you still face the issue on the latest update. Thanks.
  8. Garima Singh
    Hey @truehumandesign Please let me know if you are still facing any issue with iCloud sync in Enpass. If "Yes", please share the Enpass version you are using. Thanks.
  9. Garima Singh
    Hey @bestpika What kind of lag do you experience? Is there any particular operation in the app while which you come across this lag frequently? Thanks!
  10. Garima Singh
    Hi @aristosv, Thanks for writing in. You can create the shortcuts by following the below steps: For Safari browser- Go to Enpass Setting -> Browser -> Keyboard Shortcut -> Setup Here(It will redirect to Safari Browser)Setup shortcut there. Also, you can refer to this screenshot attached. Note:- Shortcut works when there is login form webpage in background. Thanks!
  11. Garima Singh
    Hey @100 Watt Walrus Thanks for sharing this. We've been able to reproduce the issue on our system. We'll keep you posted on the updates.
  12. Garima Singh
    Hey @dan45 Thanks for getting back. Please go through the above quoted text and the link which is mentioned and let us know if this doesn't help. Thanks.
  13. Garima Singh
    Hey @lesefreudig Thanks for writing back. I have highlighted this problem with my team. We will share an update with you on this pretty soon!
  14. Garima Singh
    Hey @TREMOR We have found the problem and are now planning for the fix for it. We'll keep you posted on updates. Thanks.
  15. Garima Singh
    Hey @bestpika Thanks for sharing the required details. I would like to share that we have fixed similar bug in the latest update (version 6.5.0) on the other platforms. I can't give you an exact timeframe for the update on Portable version. You can, however, try using the Windows version of Enpass available to download from Microsoft Store and our website. Thanks!
  16. Garima Singh
    Hey @Scoty The keyboard shortcut is an alternative way to the auto-fill via double-clicking on the item in Enpass assistant. Thanks!
  17. Garima Singh
    Hey @100 Watt Walrus Thanks for your feedback on the Beta version. We have identified the issue at our end too. We'll work to fix it so it runs as expected. We'd love to have your continuous feedback.
  18. Garima Singh
    Hey, Apologies for the trouble. Please download our latest beta from beta repo. Also, you can refer to this link. Now please follow the below steps- Open Enpass and click on Settings> Browser > Browser Authentication > Review Browser and delete the entry for the browser you are using. Re authenticate the connection between app and extension. Try again and share your findings with us.
  19. Garima Singh
    Hey @Federico Welcome to the forum! Please share the below details so that we can investigate the issue better- On which device and OS version are you having this issue? Which Enpass version are you using on the same device? Thanks.
  20. Garima Singh
    Hey @ch1r0x Thanks for notifying us that you have managed to resolve the issue and also for reporting this issue. Will share your inputs to the concerned team. However, if the same issue persists again, please revert us back. Thanks.
  21. Garima Singh
    Hey @ronz Thanks for using Enpass and writing to us. We really appreciate you for exploring the app and giving time in finding this valuable suggestion. The suggestion has been noted and forwarded to the development team for further consideration. Thanks for the suggestion!
  22. Garima Singh
    Hey @Rojma You might want to update Enpass to the latest Beta version 6.5.0 on your device and check if the problem resolves. Make sure to disconnect the sync on all devices once and then set up the sync again.
  23. Garima Singh
    Hey @bestpika Apologies for the trouble. Please share the following details so that we can investigate better- On which device (along with OS version) are you using Enpass and having this issue? Which Enpass version are you using on the same device? Total numbers of vaults and cloud services which you are using to sync data? Number of identical items on each vault. Let me know if you have checked the same item is still in trashed or archived and share your findings. Thanks.
  24. Garima Singh
    Hey All, Thanks for letting us know that you would like to see support for the Steam TOTP. Significant user demand is a big factor that determines our priorities for new features. We really appreciate you for exploring the app and giving time in finding this valuable suggestion. The suggestion has already been forwarded to the development team. Thanks.
  25. Garima Singh
    Hey @bestpika Thanks for the patience. We would like to share that the issue has been reproduced by the QA team. Now our Dev team is looking into this issue to resolve and hopefully, a fix will be available in the future version of Enpass. Thanks for your co-operation.
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