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Garima Singh

Enpass team member
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Everything posted by Garima Singh

  1. Hey @Cooper Thanks for writing in. I have merged your request with the similar request. The same is already in the list of consideration.
  2. Hey @vampyren Thanks for writing back. The functionality to fetch details of Enpass on both platforms are different in this scenario. iOS platform doesn't provide the app name to the Enpass Password Manager. Enpass can only get the associated domain of the application which the app developer haven't set up yet so there is no way to identify the app. Thanks for your understanding.
  3. Hey @Gaudeamus & @simfin Apologies for the inconvenience. Could you please provide us with the below-asked information? Are you using multi-monitor? The Enpass version (Store or website version)? Thanks!
  4. Hey @kingfisher Apologies for the inconvenience. We are aware of this issue on macOS with the current version of Enpass app and our team is working to fix this. Stay tuned for the updated version of Enpass. Thanks!
  5. Hey @MirkoMK To move an item in another vault on desktop, make sure you have selected the particular vault in which the item is. Now right click on the item and you will get an option 'Add to vault', select the vault in which you wish to move the item. However, you can move the item on mobile devices by using the below steps- Go to the detail screen of the item → Tap on more options (3-dots) → Tap on 'Add to Vault' → Select the vault where you want to move/copy the item → Tap on Move/Copy to add the item to the selected vault. Let me know if you have any queries while doing so. Thanks!
  6. Hey @WreckGar Welcome to the forum! Thanks for sharing this suggestion. I have forwarded your request to add folder sync on iOS platforms to my team.
  7. Hey @joji Thanks for sharing the required info. I have shared your inputs with my team.
  8. Hey @mdlc Thanks for sharing this. We'll look into this issue at our end and will get back to you soon.
  9. Hey @Anthony & @Ahmer Thanks for using Enpass and showing your interest. We really appreciate you for your exploring the app and sharing this valuable suggestion. The suggestion has been noted and forwarded to the development team for further consideration. Thanks for the suggestion!
  10. Hey @MarkDownMark Thanks for letting us know that you would like to see this feature. Significant user demand is a big factor that determines our priorities for new features. I have shared it with our team.
  11. Hey @jlogo99 Welcome to the forum! You can do so by installing Browser extension on desktop and then enable 'Ask to save new logins' from Enpass Browser Settings so that you can get option to save new logins in Enpass using extension.To know how to save new logins using Enpass assistant, please refer to this link. For mobile platforms, we will soon be releasing this feature. Thanks!
  12. Hey @chickenlover & @PeterL Regret the inconvenience. We are aware of this and our team is working to fix this issue. Stay tuned for the subsequent updates of Enpass. Thanks!
  13. Hi all, Thanks for sharing these useful inputs with the description. Our team is working to fix this issue.
  14. Hey @erm & @OlliM & @FAlthoff & @Ulmisch Thanks for reporting the issue. We are aware of this and our team is working to fix this. Stay tuned for the subsequent updates of Enpass. Thanks!
  15. Hey @stavrich Glad to know that your found the issue and resolve it. Thanks!
  16. Hey @Thoughts? Thanks for writing in. Sync in Enpass works at the level of timestamp of individual field, so it will take the latest changes in account and apply them. You don't have to worry about any data loss. As I said, it will consider the changes you made on different online device as they were done later. First your data from online device will be uploaded to cloud and same will supersede the data on desktop when you'll connect it to internet. No, not the complete vault. Your desktop will download the complete vault from cloud and client app will start the sync process on those items with different time stamp and then dig in to field level. The latest one will be kept. I suggest you to please download Enpass and try syncing. I am sure you will find it very smooth. All the core features are free in the desktop version and you can keep 25 items in the Lite version of mobile platforms. Please let me know if you have any doubts.
  17. Hey @Amrein Thanks for writing in. As far as I understood is that you are not able to set up a shortcut to activate Enpass in Safari, but still I am not able to make out what exactly didn't work when you tried the steps mentioned in this post Please let me know what happens when you click on "Set up here".
  18. Hey @Dragos We regret the inconvenience you have been facing. Our team is working towards a fix for this issue.
  19. Hey @celavakosa We are extremely sorry for the trouble you have been facing from a long time. Very soon we are releasing the updated Enpass extension. Thanks for your co-operation.
  20. Hey @Kaz Thanks for reporting this issue. We've reproduced the issue on our system and will look for a fix soon.
  21. Hey All, Thanks for sharing the required info to diagnose the issue. We have found the problem and are now planning a fix for it. Stay tuned for the future updates of Enpass.
  22. Hey @vampyren Thanks for the patience. I have received update from my team. On iOS platform the way Password Autofill works depends on the app. The Celsius app you're trying to autofill in, should reveal its associated domain for which Enpass should display the suggested entries. Since Enpass is unable to identify the domain, it shows the list of all items. Once the developer of the app sets up the associated domain, Enpass will work as expected. Thanks
  23. Hey @ckasprzak Apologies for the delay in response. As far as I understood, you have synced Enpass data initially with One-Drive cloud and after the issue occurred with One-Drive, you started syncing with synology NAS using WebDAV. If yes, please follow the steps mentioned in this FAQ to set-up sync with Synology using WebDAV again. If this doesn't help, share the Enpass version you using on the same device.
  24. Hey @Marcovic Welcome to the forum! It seems that the Enpass window is too small due to which you are not able to see the edit page after selecting the option to add any item. Please maximize the Enpass window (or expand enough to see the edit page) and then try to add a new item again and share your findings with us. Thanks
  25. Hey @Dom & @Mattchewie Thanks for reaching to us about this. We are working to remove the red banner so that users will be able to dismiss the same alert with a confirmation dialog in the subsequent releases on all platforms of Enpass.
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