iOS

I messed up big time. FaceID wasn't working so I had the bright idea of deleting the app and reinstalling. However, I never knowingly backed up enpass, like an idiot. Is there a way to restore with just my username and master password?

I observe inconsitent ordering of entries with alphabetically sort between iOS and Windows/macOS, refer to screenshot attached. For my feeling the kind of ordering of Windows/macOS is "normal"

My caveau is installed on a Mac Mini with MacOS X 10.13.6. The sync between this caveau and the other Macs is working. On the other site the sync between the IOS units and the same caveau has been interrupted for unknown reasons. Disconnect/reconnect no result, QR and manual configuration >>> the iPad/iPhone do not find the server. Any suggestion ? Thanks and have a nice day

Hello My iphone and macboox no longer have the same passwords. My phone only has 57 of my passwords and my laptop has 150+/ How do i correct this issue? When it asks me to enter "the password of data" none of the passwords I think this might be work. How can I reset this password or resolve this issue? is there anyone at enpass I can call? Thank you

Hi to all! I have a problem with syncing on ios. I changed a login password from the desktop (windows) version and then tried to open the same login page from Safari on my mobile phone (without opening the enpass app first). The result was that the autofill within Safari kept suggesting the old password. Do I have to open enpass first in order to use the new credentials on Safari? Thank you!

So for me the experience on iOS is not good, these issues are all with Safari: - It never offers to save any passwords, so the only way to add items is to add them manually. On Windows if you login to a website Enpass offers to add the item. - For some websites, enpass offers to login, but if you click it it does face id and doesn't actually fill out the form. Example below. This site works in Edge but not Safari.

Hi, so just bought enpass family, tried it on iOS and it doesn't work in Edge, working in Safari. Any way to get this working or just not supported? I hate safari, I guess I could use Chrome (I was just using edge for syncing passwords with Windows PCs, which I don't need any more)...

I have made a secondary vault in my computer version of Enpass but cannot access it on my mobile app.

Hi, I am using Enpass 6.7.1 with iPadOS 15.0.2 on my iPad Air 2020. When starting the autofill function in safari, enpass comes with touch id request. Using the same function in any other app than safari, enpass comes up but no touch id request comes up. On iOS 15.0.2 the same function works great in any app. I have attached screenshots. Thank you for your help. Regards Mathias

I installed the MacOS Enpass app and successfully sync'd it to my Box.com account. I then installed the Enpass app on iOS. Selected to restore data. Choose Box. After logging into Box and entering the 2FA code, the Enpass app errors out as it can't find the Enpass data on Box. I found a KB article https://www.enpass.io/support/kb/sync/how-to-set-up-box-cloud-sync-using-webdav/ which worked on the iPhone. But you'll want to fix the correct Box sync option...

Hi! I recently got a new iPhone and I cannot sign in Enpass using my fingertip. I don’t remember the password. Could you please help? Thank you.

latest version requires Master Pass rather than Face ID. I dont see the option to allow Face ID anymore. Was it removed from IOS?

I have installed Enpass locally and I've been using it for months now and I couldn't be happier. I have payed the one-time fee at $39.99. Now I want my family to use it but when I open the app on their phones it says I have to enter a subscription. What gives?

Hello Everybody, my iPhone was stolen this afternoon and I'm worried about all my Logins on the Enpass App. I have the app set up to unlock with Face ID or the phone code and I wonder if there is a way to remove or deactivate Enpass on my phone with no access to the phone?

Hi, I am using Enpass Pro on a 2nd iPhone now. The initial copy from iCloud worked. But now changes are not transferred/synched. In the Settings an error Message is shown: Synchronization Error. You must logon to iCloud. Please check iCloud Settings on your device. Does anybody know what I have to do? BR Philipp

Hello, ich have a big Problem with syc from my safes over Web Dav. Since totday I got errors wen I will syn my safes: fehlercode908403 I have disconnect it and add it new. But no Changes. the strange thing is that it doesn't happen on all of my devices Also some strange thing, since today the Apps (iOS und MacOS) often just crash completely. What can I do, to fix it?.

I am a new user on enpass. I have installed it on my apple phone. What happens if I lose my phone? I saved a backup on my desktop. At least I think I did. It is an encrypted download I think. How will that help me if I lose my phone?

Hello. I use this app almost daily from my iPhone. Today when I go into it I'm limited to viewing/accessing only 20 items. Why is this? I've been using the app for years and have over 150 entries in it. I'm sure I purchased the "full" version years ago. If I click on the message that says only 20 items are accessible it tells me that I'm eligible for a free upgrade to Enpass Lite. What? If I choose "Already registered" and enter my email address I'm told that there is no account associated with that email address. What's going on? Help!!!

How do I love this app it’s so much like my old password manager e-wallet this is much better. Using IOS, under Apple ID, Apple has added a category call subscriptions. A nice place to view all your subscriptions and cancel if you want. in your groups sub titled categories, login credit card identity note … nice that you can toggle them on and off but I wanna change one or add one called Subscriptions. it would be so nice -new version? thank you for your time.

I’m using Enpass in my iphone with Touch-ID access and in my iMac by entering manually the main password. But in my iPad-mini (witout touch-ID) with an old, not upgradable, iOS 9.3.6, the entering of the main password doesn’t work: always i got “please retry” How can I solve it?

Please add second pin auth after faceID not working with mask. Can’t use Enpass with faceID in train/bus/subway!

Hey there! I'm using the most current Enpass version for my iPad and encountered the following bug: https://share.icloud.com/photos/0WAE0HvZfzbcRclqwyNfS-Szg 1. Open up Enpass app and ignore Face ID prompt 2. Close Enpass or switch to another app 3. Try to use autofill in Safari or any other app (will not work until you open up the Enpass app again and unlock it)

Hello I have an iPhone 12 and when entering password/user name in email applications the app doesn’t allow Face ID and just shows a blank screen. I then have to open the Enpass app separately and manually copy and paste each field. I have attached image of how it looks when it shows blank app screen.

Hello I manage three vaults. Now I notice that when "all vaults" is selected, the entries no longer appear in the categories but only when the corresponding vault is selected. This was not the case before. Can you understand this? Is it possible to change it? Thanks and greetings Leo

There is a bug where the Firefox Enpass Extension interferes with expected cursor behavior in the online CAD program Onshape. Onshape utilizes an autocomplete feature when filling out certain fields: Normally if a user presses "Enter", the highlighted recommended variable is pasted into the input field, and the user can continue typing in that field. As of approximately two weeks ago, this no longer works. When "Enter" is pressed, the cursor jumps to a different input field (highlighted blue below): The behavior is quite frustrating, as it means that the autocomplete function cannot be used. If the Enpass extension is disabled (and only that extension),…