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iOS

Enpass on iOS
Got questions or tips? Join the conversation and get the most out of Enpass on your iPhone or iPad.

  1. Face ID no longer works on both of my devices. After scanning the face, it says it's ok. Then I have to enter the password. Turning Face ID off and on again didn't help.

  2. Started by Capefan,

    Where I can find in the IOS App the trash bin?

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    • 2 replies
    • 3.2k views
  3. With version 6.8.0 the program always crashed within a few seconds. That is no longer the case with 6.8.1. But other problems occurred: on my MacBook Pro M1, Enpass forgets the registry and all sync settings. If I register again, it will not be saved. Touch ID won't open. But if the settings aren't saved and the sync doesn't work, then it's unusable. A rollback to 6.7.4 solves all problems and it works properly again. Please accept the problems! Thanks.

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    • 4 replies
    • 3.7k views
  4. The sync no longer works on my two devices. This affects both WebDAV and iCloud Sync. There is no error message. The connection is just gone. It is no longer displayed as if one had never been created.

    • 4 replies
    • 3.3k views
  5. Started by sfatula,

    So.... has always worked before. No longer works. Here's the deal. My nextcloud is at my domain I won't list here, let's just say cloud.something.com, which resolves to my local ip where nextcloud resides, 192.168.3.18. So, if I am local, it just connects of course. If I am remote, I use a vpn, and it always just worked of course. But no more. When on vpn and cellular, I get a message on the vault settings screen that simply says "Sync error followed by No internet connection". Every 15 seconds or so, the screen refreshes. And, meanwhile, requests are logged in the apache log for nextcloud. I see these for example: - - sfatulag3d1z 04/Jun/2022:00:01:46 -0500 "PROPFIND …

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    • 4 replies
    • 3.5k views
  6. Started by Aneth29,

    Hi, I would like to ask for help with the following issue - is it possible to change the location of the Enpass folder (created by default)? If so, how? Here is my situation: 1. On my Mac (iOS 10.14.6) Enpass created a default backup folder in Documents (ie. Documents/Enpass) 2. As i generally store all my app backups together in a different folder, I wanted to move the Enpass data there, too. So I tried: a) Simply moving the whole Enpass folder to that Backup folder (ie. Documents/App_backups/Enpass). This caused Enpass to not recognise my master password (even though it was 100 percent correct)). So I moved it back, logged into Enpass and trie…

      • Sad
    • 5 replies
    • 6.2k views
  7. Started by albopf,

    I have an app in which a password may be required. When the keyboard pops up to enter the password, the autofill symbol (the key) appropriately appears. When I select it, I am appropriately taken into Enpass, where I must Search for the proper password. However, unlike in other cases (e.g., websites) Enpass never learns or remembers the results of the Search for that app’s password. I must Search for it in Enpass each time. How may I acquire Enpass learning in the case of an iOS app password stored in Enpass?

      • Thanks
    • 9 replies
    • 4.6k views
  8. I am very concerned! Reason: Suddenly without warning Enpass does n o t display all my passwords recorded but only a fraction of it with the argument, that I have exceeded „the volume“ and that I have to pay for a premium version!! Such behavior is not serious! The minimum I would have expected is that all my recorded passwords remain to be shown with a side warning that no further records can be made! Now I feel to be forced into a paid version in order to get access to all my passwords! Can anybody comment?

  9. Started by EA1AHA,

    Hello, I have purchased your program when I saw that it was compatible on Mac for versions 10.12 and later, as it appears on your website, I have 10.13.6 When I download the application, I find that the APP does not install for me, as my computer is incompatible with it, since an operating system version of 10.14 or later would be required. Can you send me a version that is compatible with my computer (OS 10.13.6)? Juan Carlos

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    • 2 replies
    • 3.3k views
  10. When trying to sync, I get the message "Couldn't connect to Wi-Fi Sync Server. Make sure that the server is running and you are connected to the same network." I checked, and my mac and iphone are connected to the same network, and the server is running.

  11. It there has any URL Scheme to launch EnPass and perform actions on search behalf ? Just like this workflow in 1password: https://blog.agilebits.com/2015/02/03/community-goodie-workflow-chrome-for-ios-1password/ And the URL Scheme in 1pass and last pass: 1Password: Onepassword://search/{DomainVariable} LastPass: lastpass://search/{TextVariable}

    • 1 reply
    • 5.3k views
  12. Started by Enrico Götsch,

    Out of more than 100 passwords with Enpass on the Windos device and IOS device (iPhone), not all entries are synchronized with an additional IOS device (iPad). About 50% of all entries are missing. The first synchronization took place in the same network and all IOS devices are up to date with the latest software. The synchronization was activated several times. Can someone help?

    • 3 replies
    • 3.6k views
  13. Hi Team, Why is password history shown differently in different places? Password Generator history: It's shown in descending order. Field history: it's shown in ascending order. Please resolve this discrepancy. Thanks. cheers ExD

  14. Started by AnnaM,

    Hi, I installed the Enpass App onto my Macpro, I have connected to my email address, and have asked to restore from Onedrive, i get the following message, I don't know where to go from here, please help: Error message: Sorry, we could not find any previous Enpass 6 data on this account: I have also tried to restore from onedrive before Enpass version 6.4, I get an Error 400.

  15. Hi Team, There are multiple vaults in my database. While adding new items, they are always saving to my Primary vault (the vault I selected in Enpass settings). There is no way to change this. It is really annoying.

      • Like
      • Thanks
    • 2 replies
    • 3.1k views
  16. Have email and masterpass password but did not back up to icloud and can login. I have been trying to find a browser or even login from an Android phone but I seem to be unable to enter my vault despite having the masterpassword etc. I need to enter the vault bc my iPhone Apple ID is stored in there and my phone is currently stuck at activation lock without gaining access to vault and getting my AppleID password. PLEASE advise on how I can access my vault in any any for example a browser or anything?? Thank u all!

  17. Started by Jonesdds,

    Just got a new Macbook Pro and my initial sync worked fine but now I have to daily authenticate with icloud to get it to auto sync. I'm sure the issue is some setting on the mac but not sure what.

  18. Started by PeterC,

    Today when I opened Enpass it didn't recognize my face because I was wearing a mask. Now it won't log in without my master password. I've been using Face ID on my iPhone for so long I can't remember my master password. I restarted Enpass and I restarted my phone but Enpass no longer will login with Face ID it keeps asking for my master password. How could Enpass allow me to login all this time with Face ID and with one failed face recognition lock me out? I know I should have written down my master password but for the love of god how do you get it to login in one time with my Face ID!

      • Thanks
      • Like
    • 14 replies
    • 14.6k views
  19. Started by Jonesdds,

    I stupidly thought this would be a good idea but it doesn't work and gets in the way. How do I remove it.

    • 2 replies
    • 2.9k views
  20. Started by davejones1949,

    Unable to sync using Google Drive between PC and multiple iOS devices. Sync attempt reports error due to different data files on Google Drive. All four of my devices have a data file with different number of password items. I can't figure out how to delete the data files from Google Drive and be able to start over with sync setup

  21. Started by The Game,

    Hello! at September, you releases a Version of Enpass iOS, that fixes an issue with custom vault icons! With the latest version this fix is now gone... Problem: I have different vaults on iOS (synced via WebDav on my NAS). The default vault has an icon, that can not be changed. But the custom vaults can have custom icons, instead of using the default given icons. I have created a custom icon and add this icon to the custom created vaults: 1) Default Vault (default icon, Enpass logo) 2) Custom Vault (custom icon) 3) Custom Vault 2 (custom icon) 4) Custom Vault 3 (custom icon) With the latest version of Enpass for iOS, a default vault icon …

  22. Started by pmcruiser,

    I have a M1 Mac Book air and I've setup Enpass and synced it with the vault I have in iCloud. It downloads the vault but once it's done it keeps on trying to sync and never completes. If I make a change or add an entry it doesn't sync it to iCloud. This is pretty frustrating since I use the laptop a lot and would like to be able to add items to Enpass and have it sync to my other devices that are synced to the cloud (iPhone and Mac Mini). Any insight on how this can be resolved?

      • Haha
      • Like
    • 25 replies
    • 15.2k views
  23. If you modify the icon for a secondary vault with a custom defined icon, this setting will not be retained after the restart of the Enpass app. If you select one of the built-in icons everything works fine. Please refer to the series of screenshots attached to this post ...

  24. Hi Just switch from 1Password, and there's a feature I love and it's missing in Enpass. On mobile it's easy to use by setting FaceID or TouchID for verifying, however there's no option in Enpass to force user to input master password after a while (eg 1 day, 1 week etc) Is there any plan to add such?

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