Mac

Hello, Enpass crashes about every fourth time I launch it. Besides that, the beach ball spins for about 15 seconds each time after launching. Both of these things are making me question whether I want to continue using Enpass at all. I therefore want to completely delete Enpass from my Mac and then completely reinstall it. Of course, I want to keep all my passwords and settings. How can I get a direct, freshly installed copy of my current Enpass app? Is it sufficient to export vaults? What about the other settings? Thank you for your answers.

I was wondering why my Mac's boot drive was shrinking and found 8GB of what I assume to be Enpass temporary files. The files are located in User/<name>/Library/Containers/Enpass/Data/Library/Caches/CloudKit/<folder name>/Assets Enpass is writing at least one 2MB file every 10 minutes. There were files in there going back to November of last year and, as I say, as of today, this totalled 8GB of data. Surely this is unnecessary? Or if these files are necessary, then clearly housekeeping is not being done properly. Any thoughts?

This has been occurring for the past year and recent updates haven't improved the situation. As reported in previous versions Enpass randomly quits and has to be restarted. The app is not "sleeping", it has quit. This becomes apparent when trying to fill a password in Safari and am prompted to start Enpass. Starting Enpass also doesn't connect to the Safari plugin - which is the 2nd bug reported here. I haven't been able to determine any pattern to the random quitting. Sometimes it occurs in a few hours, other times it's 2-3 days. Look forward to this being fixed.

I was working with a content management and was wondering why working is not fluent. Then I test it with speedometer and there is a massiv slow down through the Enpass browser extension. Could you check and repair/correct that. Are any solution for that problem? See attachment.

Just updated to macOS Tahoe Beta 3 and enpass desktop doesn't work with this version either. Same symptoms and issues as Beta 2.

Dear Support, I use Enpass on Mac and iOS. My vaults are synchronized via WebDAV. Recently, I received the following error message: “Synchronization error. Password required for data on WebDAV.” Which password is meant here? The vault password or the password for accessing the WebDAV account? Regardless, I am 100% sure that neither password has been changed. Regards, Klaus

Hi, is it possible to include my tags in the search? I have all my projects tagged with a project name but if i enter this tag in the search nothing happens.

Hello, I have two vaults in Enpass 6.11.13 (2032) and I try to sync them over Nextcloud. But I the error taht I can only sync one vault with one user. How is this a problem if I use different paths? Or is there a ignore of subpaths? Will this work with native webdav? Best

I have a login that takes three fields: 1. User 2. Company ID 3. Password. With my current password manager, I can set up a field called "Company ID" (matches input field on HTML login form) and my current password manager will input all three fields automatically. Not sure how to get enpass to enter all three fields. I tried creating a Company ID field and even moving that field up with the password fields, but enpass does not enter the matching Company ID field. Can enpass enter more than just user and password? If not, would this feature ever be added? Thanks,

I notice weird issues on some websites I vist. Random javascript based behaviour will not work when Enpass extension is enabled As soon as I disable Enpass then the behaviour works as expected. Here is one example: https://www.shelly.com/de/products/shelly-blu-gateway Going to this website without Enpass you can click the thumbnails to replace the main photo. When Enpass extension is enabled this is not possible. Adding the domain to skipped domains in Enpass extension does not make a difference. I have to disable Enpass extension in Safari for the website to work properly. Enpass 6.11.12 (2002) Safari 18.5 (20621.2.5.11.8)

Hi, on iOS it is possible to set Enpass as the default password manager, so other apps use it too. This is done in Settings > Passwords > Password Options. (See screenshot) Is this possible on MacOS too? With Enpass 6.9.4 on MacOS 14.3.1, it does not show up in the Settings: I would love Enpass do have the same integration on MacOS as it has on iOS!!

Hi, I know it might be silly to seek support on beta OS , but this really annoys , so kind of want to try it anyway tried uninstall reinstall , both downloaded version and app store version , no good firefox, chrome , safari , all no good pretty much all the guide I found online didn't work out , disable/re-enable browser extension ....etc it looks like the desktop app never receives the linking request from browser extension though. any help is greatly appreciated. best regards,

Hi all I updated Enpass just now to v6.11.12 via the App Store and now it won't start at all....it just crashes every single time. This sort of BS is far too common with Enpass and I'm sick of it. When will it be fixed? I use Enpass constantly every single day and need it working ASAP. What info is required to help troubleshoot? Cheers, Gary EDIT: It looks like v6.11.12 only works with Ventura and yet the App Store updated my install on Big Sur. For frig's sake, Enpass, how did you allow an updater to install on an unsupported version of macOS????!? Where can I download an earlier version that'll run on 11.6? I need this ASAP.

As per the subject, I'd like to know why a topic I started in this section last week was removed for apparently no reason. I've searched this forum thoroughly and it's definitely gone. It concerned the Enpass Chrome extension suddenly now causing lag issues in an online MIDI editor; the lag only started in the last few weeks and it disappears when the Enpass Chrome extension is disabled or removed from Chrome. Cheers Gary

Reporting this here - hope developers can release a new version asap

i have "remember keyfile" option disabled. when choosing the keyfile from the login in the "small" enpass window, macos doesn't let me navigate the finder window correctly. i am unable to change folder. from the "full" enpass window it works as expected and i can navigate folders and select the keyfile without issues.

Dear Support, I don't know how to describe the issue, but let me try this way : I'm running EnPass on my Mac, and sometimes, when I'm not touching my device for a few days, coming back on EnPass, when it's trying to unlock, it's asking me for the PIN, and when I enter it, it says it's wrong !? Even when I retry a few times, ensuring I'm typing slowly... So I skip that and go for the full password, which then works fine. I even already tried changing the PIN, but it happened again today. I'm not using a Magic Keyboard with the Touch ID, I'm on a Mac Mini with some Logitech external keyboard, so no other "hardware" security chip except what's in the Mac Mini itself. …

Was working fine until I just updated. Now I get "Sync Error Something went wrong while syncing with iCloud. Error Code: 308503" Anyone else seeing this? Ideas to fix it?

•When I copy something from Enpass (Mac desktop) and try to paste it to an iOS device via Universal Clipboard, the field is blank. It acts like it pasted something, but nothing is visible. On the Mac if I paste the Enpass text into a note and then copy the text from there, I can paste into an iOS device. •From Enpass on iOS to the Mac copy/paste works fine. •In the past I was able to copy from any instance of Enpass (iOS or Mac) and paste into Apple TV via Universal Clipboard. This no longer is working. This functionality is part of Apple's Continuity system. Wondering if anyone else has seen this behavior? Enpass 6.8.3 (1150) MacOS 12.6 on…

Unfortunately, I've had this problem for a long time and it's extremely annoying. Maybe someone has a tip that will lead to the solution. Thank you

Hello, I am going to upgrade to BigSur, what will be the best path to reinstall Mac OS Enpass ? Thanks a lot,

I've been avoiding using the Archive feature/option because I didn't know what it would do, what to expect (and how easy it would be to retrieve or access items from the Archive. Also, is it possible to Archive a complete Vault (or more than one vault and have them still kept separate from each other)?

Hi, There were no issues running Sonoma but since I updated to Sequoia, on boot and often when I unlock my screen, I get a consistent beeping noise coming through my speakers. I tracked this down to Enpass. If I select Enpass and then unlock my vault using the password the sound goes away. Has anyone else been experiencing this? I am running the latest Mac version of Enpass desktop.

I accidentally have a few items in my Enpass database with a trailing space in my email address. E.g. "myname@example.com ". I like to find those entries, but when I search for that, Enpass searches for "myname@example.com", and finds basically all records. Is there any way I can figure out which records have a trailing space in the email address? Sadly, going over each one manually won't work, since I have >500 records in Enpass by now...

Hi, I am using Enpass Pro and exported my passwords in a csv file. As I like to import the csv file to my Apple Password it says "Passwords could not import passwords from the CSV file because it is missing column labels" Would you be so kind and help me to fix this! Thank You